Customer Service Advisor - Problem Solver & Team Player

Winsearch; Wychavon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading manufacturing organization in the UK is seeking a Customer Service Advisor in Warndon, Worcester. The role involves providing exceptional customer service, handling inquiries, and addressing complaints efficiently. Ideal candidates will have a GCSE in Maths and English, strong IT skills, and preferably some experience in customer service. This position offers £12.88 per hour on a temporary ongoing contract, with opportunities for advancement into permanent roles.

Qualifications

• You should have GCSE Maths & English C grade or higher.
• Experience in customer service or retail is advantageous.
• Must possess strong verbal and written communication skills.

Responsibilities

• Handle inbound and outbound customer enquiries.
• Advise customers about products and services.
• Address customer complaints effectively and promptly.

Skills

IT literacy

Verbal communication

Written communication

Problem-solving

Time management

Attention to detail

Customer service experience

Education

GCSE Maths & English C grade or higher

Tools

Microsoft Office

CRM systems

SAP

Job description

A leading manufacturing organization in the UK is seeking a Customer Service Advisor in Warndon, Worcester. The role involves providing exceptional customer service, handling inquiries, and addressing complaints efficiently. Ideal candidates will have a GCSE in Maths and English, strong IT skills, and preferably some experience in customer service. This position offers £12.88 per hour on a temporary ongoing contract, with opportunities for advancement into permanent roles.