Customer Service Adviser jobs in United Kingdom

TristoneNash are currently assisting a Social Housing Provider with the appointment of a Planned Maintenance Surveyor to join their Asset Management team.

The Surveyor will be expected to provide a high-quality customer focused professional asset management service which includes stock condition and planned investment programmes.

You will also be expected to support in the collation of stock condition surveys to ensure the Asset register is kept accurate and updated accordingly so programmes of work can be delivered effectively, as well as lead on project based planned investment activity.

• Carry out a range of pre and post works inspections to ensure the right work is completed to a high standard that meets the customers' needs.
• Carry out a range of stock condition inspections to ensure properties are in a good condition and any repairs / required improvements are identified and programmed.
• Ensure programmes, projects and contractors are effectively managed and high-quality Asset management services provided.
• Ensure works are supervised and managed effectively and that the quality and cost of works carried out are controlled.
• Ensure works are delivered to a high standard and in line with statutory requirements.

Programmes of works may include:

• Disrepair
• Larger unplanned works
• Planned component replacements (i.e. kitchen & bathroom, windows, doors roofs, retrofit, heating systems etc.), cyclical painting programmes
• Estate service contract management.
• Remedial works resulting from inspections and servicing programmes

You will ideally have a minimum further education qualification (HNC / HND / Degree) and / or relevant construction, maintenance or building related professional qualification,

You will also have experience of working within a busy Asset Management delivery team working alongside a team of fellow surveyors. You have experience of project management and a sound knowledge of contract administration and building contract law and legislation.

To apply for this position, please submit your CV or contact a member of the team for more information.