Service & Repair Engineer

Multicare Medical; United Kingdom; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading assistive technology provider in the UK is seeking a Service & Repair Engineer to service and repair essential assistive equipment. The ideal candidate should have experience with fault-finding, power tools, and mobility equipment. Full training will be provided, along with benefits such as 21 days of holiday, a supportive environment, and opportunities for growth. Apply now to join us in improving lives through assistive technology.

Benefits

Full training provided

Occasional overnight stays covered

21 days holiday + Bank Holidays

Qualifications

• Experience with mobility equipment preferred.
• Full UK driving licence & Enhanced DBS check required.
• Physically fit and able to work independently.

Responsibilities

• Complete service and repair tasks to a high standard.
• Communicate effectively with clients.
• Respond to emergency repairs.

Skills

Ability to follow service instructions and wiring diagrams

Fault‑finding skills using electrical test meters

Experience with power tools

Strong problem‑solving skills

Basic IT skills and tablet use

Tools

Simpro ERP

Job description

Service & Repair Engineer

Location: Various UK Sites

Hours: 08:00 – 16:30, Monday to Friday, plus overtime

Type: Permanent

Join Multicare – Where Innovation Meets Compassion

At Multicare, we’re passionate about improving lives through assistive technology. With decades of experience in the healthcare and mobility sector, we provide high-quality equipment and services to hospitals, care homes, schools, and private residences across the UK. Our mission is simple: deliver exceptional service, technical expertise, and compassionate support.

The Role

We’re looking for a skilled and motivated Service & Repair Engineer to join our Operations Team. You’ll be responsible for servicing and repairing assistive equipment such as:

• Ceiling hoists
• Height-adjustable baths and basins
• Changing couches
• Other specialist mobility equipment

You’ll work across diverse environments and ensure all work meets manufacturer and regulatory standards.

What You’ll Do

• Complete service and repair tasks to a high standard
• Maintain van stock and drive safely
• Communicate effectively with clients
• Record work using our ERP system (Simpro)
• Respond to emergency repairs
• Share best practices and support team training

What We’re Looking For

• Ability to follow service instructions and wiring diagrams
• Fault‑finding skills using electrical test meters
• Experience with power tools and working safely at height
• Strong problem‑solving and attention to detail
• Positive, proactive attitude
• PASMA, SSSP, CITB, or IPAF certifications (training available)
• Basic IT skills and tablet use
• Full UK driving licence & Enhanced DBS check
• Physically fit and able to work independently
• Experience with mobility equipment (preferred)

Benefits

• Full training provided (Simpro + equipment)
• Occasional overnight stays covered with hotel & allowance
• 21 days holiday + Bank Holidays (up to 26 days with service)
• Supportive team environment with growth opportunities

Performance Goals

• Timely completion of services and repairs
• High first‑time fix rate
• Positive customer feedback
• Weekly vehicle checks

Ready to Make a Difference?

If you’re a motivated engineer who thrives on solving problems and helping others, we’d love to hear from you. Apply now include your CV and a covering letter with your current salary and become a key part of Multicare’s mission to deliver excellence in assistive equipment servicing.