Customer Service Adviser jobs in United Kingdom

Managing Cyber Risk Together – As the world becomes increasingly connected, the demand for cybersecurity solutions has never been greater. Forescout stands at the forefront of this critical need, delivering automated cybersecurity that ensures continuous alignment between our customers’ security frameworks and their evolving digital environments. Our platform protects all asset types, including IT, IoT, OT, and IoMT, helping organisations navigate and secure the complexities of the modern connected world.

Join us in securing the world. We seek resourceful, driven individuals to collaborate as one team, delivering exceptional customer experiences. We’re passionate about tackling the toughest security challenges and staying ahead with innovative solutions. Here, every idea is valued, and visionaries are welcomed. Bring your unique perspective and help shape the future of cybersecurity with us.

• Achieve quarterly and annual sales goals and objectives. Driving business transaction linearity and pipeline development are critical at Forescout.
• Identify and doggedly pursue sales opportunities at assigned accounts. Drive business development and pre-sales initiatives by leveraging your strong industry background and connections.
• Build in-depth knowledge of clients’ business priorities, challenges and initiatives that can be translated into Forescout solution opportunities. Build value-added relationships within the domain of the account - become the trusted advisor.
• Use knowledge of; technology, products, processes, industry expertise, and consultative sales skills to assess and educate customers on value of Forescout’s solutions.
• Develop multi-level relationships within assigned accounts using available internal and external resources, and where appropriate channel partner resource, to maximise revenues opportunities and establish Forescout as a strategic, long-term partner.
• Execute an effective account/opportunity management and business planning process which is supported and influenced by a team to include Forescout Senior Executives, field sales and sales management, Product Management, Engineering, Professional Services, Technical Consultants, and relevant Channel Partner Managers.
• Align with appropriate delivery teams to leverage follow-on business from one delivery mission to another. Attendance to major Project Milestones and Executive Reviews.

• The ideal candidate has 8+ years selling experience with significant experience in UK enterprise and/or government accounts (preferably in cyber security).
• Proven track record of recent sales to enterprise accounts.
• Understand how to solution sell multi-product software & hardware solutions and have familiarity with Sandler or MEDDICC.
• Ability to manage your schedule for both farming and hunting activities and time block accordingly.
• Excellent use of tools including Salesforce.com, Clari and related sales tools for managing accounts and opportunities.
• Proven ability to work effectively with and across all levels of business contacts within large and complex organisations.
• Experienced negotiator working with our customers and partners to complete terms, conditions, considerations, and pricing.
• Loves to collaborate within an internal set of multi-functional teams such as Sales Engineers, Inside Reps, Marketing, & Professional Services to ensure target quotas as achieved and exceeded.
• Highly developed business development, negotiation skills and ability to influence contract content.
• Thrives in a high-paced, changing work environment (really, you’d be bored by anything less).
• Ability to multi-task while maintaining attention to detail and deadlines.
• Excellent written and verbal communication skills.
• Bachelor’s degree or equivalent industry experience.

Our visionary leadership team fosters an environment that encourages professional growth and development. We champion a diverse and inclusive culture that cultivates collaboration and innovation, where our team can make a global impact on security while working with industry-leading technology. We take pride in offering a competitive total compensation package. If you have a strong work ethic, are visible and lean in, you will be recognised. We are in growth mode and there is a ton of opportunity at Forescout. Apply now to find out more!

Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects and helps ensure the compliance of all managed and unmanaged cyber assets – IT, IoT, IoMT and OT. For more than 20 years, Fortune 100 organisations and government agencies have trusted Forescut to provide vendor-agnostic, automated cybersecurity at scale.

The Forescout Platform delivers comprehensive capabilities for network security, risk and exposure management, and threat detection and response. With seamless context sharing and workflow orchestration via ecosystem partners, it enables customers to more effectively manage cyber risk and mitigate threats. Learn more at www.Forescout.com.

To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation.

A world where every cyber asset is seen, secure and compliant.

• Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.
• Customer Driven – We listen, we learn, and we make it right.
• Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.
• Relentless – We're smart, determined, and find a way. We figure stuff out.
• One Team – We all work together, and we all win together.

At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, status as a protected veteran, or any other characteristic protected by law. By embracing Diversity, Equity and Inclusion, we aspire to build a successful culture where we work together and win together as One Team.