Regional Service Advisor

Calibre Group Solutions; City Of London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

A leading automotive service provider seeks an experienced Automotive Service Advisor for a full-time position across various locations in the UK. You will provide exceptional customer service while covering departments during staff absences. Candidates should have proven automotive service experience, excellent communication skills, and a valid UK driving licence. The role offers a competitive salary between £28,000 and £36,000, along with extensive holiday allowances and other benefits.

Benefits

Competitive salary

Up to 5 weeks' annual holiday allowance plus bank holidays

Mileage allowance

Employee referral scheme

Workplace pension scheme

Qualifications

• Experience as an Automotive Service Advisor in the motor industry is essential for this role.
• A proven track record of high customer feedback scores.
• You must have a valid UK driving licence, your own car and mileage costs will be covered.

Responsibilities

• Act as an ambassador for the business, representing in a professional manner.
• Cover Aftersales departments when staff are unavailable.
• Handle conflicting demands and schedule work appropriately.

Skills

Automotive experience as a Service Advisor

Excellent communication and customer service skills

Flexibility to work in various locations

Good working knowledge of Kerridge/ADP/CDK/Drive software

Ability to work independently in a busy, pressurised environment

Solid organisational skills

Reliability and integrity

Excellent time management

Proactive approach and ambition

Valid UK driving licence

Job description

Overview

This dynamic opportunity offers experience working with some of the most famous automotive brands in the world. Calibre Group operates in the prestige and luxury automotive sector, providing market-leading services to our customers across brands including BMW, MINI, Audi, Jaguar, Land Rover, Mercedes and Porsche. This full-time, permanent role involves working in different locations and brands for short-term placements, covering Aftersales departments when staff are on holiday or otherwise unavailable. You will act as an ambassador for our business, representing us in a professional, reliable and friendly manner. This position recognises the contribution of Service Advisors and the pressures faced in dealerships across the country. We offer up to 5 weeks of paid holiday each year, plus statutory bank holidays.

If you’re the best of the best and want to make a difference to your life while focusing on what you do best, this could be the opportunity for you.

What We’re Looking For

Experience as an Automotive Service Advisor in the motor industry is essential for this role.

• Automotive experience as a Service Advisor.
• A proven track record of high customer feedback scores.
• Flexibility to work in various locations.
• A good working knowledge of Kerridge/ADP/CDK/Drive software.
• The ability to work independently in a busy, pressurised environment.
• Excellent communication and customer service skills.
• Ambition and the self-motivation to achieve at the highest level with a proactive approach.
• Solid organisational skills, reliability, integrity and excellent time management.
• A professional, friendly manner and the ability to reflect the brand values of our customers.
• The skills to handle conflicting demands and schedule work appropriately.
• You must have a valid UK driving licence, your own car and mileage costs will be covered.

Benefits

• A competitive salary.
• Up to 5 weeks' annual holiday allowance plus bank holidays.
• Mileage allowance.
• Employee referral scheme.
• Workplace pension scheme.
• Exclusive membership of a great team.
• A dynamic and flexible job role with the opportunity to showcase expertise in this position.

Salary and Employment Details

Experience: Required
Employment: Full-time
Salary: £28,000 – £36,000 yearly

About Calibre Group Solutions: Over the years, we've built a trusted team of experienced, accredited Regional Business Managers & Service Advisors who've supported almost every major automotive brand, from high-volume names to luxury marques and supercar specialists.