Service Advisor Motor Trade Job

Richard Abson Group; Stretford; On-site; GBP 29,000 - 39,000; Full time

Job summary

A well-known car dealership in Trafford is seeking a Service Advisor / Receptionist to assist customers with enquiries and provide progress updates on their vehicles. Candidates should have at least 1 year of experience in a similar role, be passionate about customer service, and have familiarity with Kerridge and 1Link. The role offers a competitive salary of up to £29,500 plus bonuses, and opportunities for training and career development.

Qualifications

• At least 1 year’s experience in a similar role within the main dealer network.
• Enthusiasm and passion for customer service and sales.
• Preferred knowledge of Kerridge and 1Link.

Responsibilities

• Assist customers with enquiries and provide technical information.
• Provide progress updates on vehicles.
• Sell Service Plans and additional services.

Skills

Customer service

Sales

Technical information assistance

Kerridge usage

1Link knowledge

Job description

Role – Service Advisor / Service Receptionist

Salary – £29,500 basic – OTE £35,500

Location – Trafford, Manchester

Richard Abson Group are helping a prestige car dealership in Trafford, Manchester, to find them a quality Service Advisor / Service Receptionist.

The business is a well‑known and reputable dealer group in the area, working with several brands. They’re offering progression, support, and fantastic training.

This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continue to remain relevant and at the top of their game.

As a Service Advisor / Service Receptionist, you will be assisting customers with enquiries, technical information and providing progress updates on their vehicles. As well as sales of Service Plans, and additional services.

Requirements

• At least 1 year’s experience in the same role or similar (within the main dealer network).
• Enthusiasm and passionate about customer service and sales.
• Use of Kerridge and 1Link (preferred).

Salary and Working Hours

The business is offering a competitive basic salary of up to £29,500, with additional (uncapped) bonus for hours sold, up/cross‑sales, and service plan sales – earning between £35,500 - £38,500. Working hours are Monday to 8am‑6pm and a very good weekend rota plus overtime.

If this role is of interest to you then please APPLY NOW! Or contact Jake Jones at Richard Abson Group.