Automotive Service Advisor

ASI Recruitment; Epsom and Ewell; On-site; GBP 29,000 - 32,000; Full time

Job summary

A reputable automotive dealership in Epsom is seeking an experienced Automotive Service Advisor to provide outstanding customer service and manage the service department efficiently. The ideal candidate will have previous experience, excellent communication skills, and a proactive approach. This role offers a basic salary of £29,000 - £32,000 with commission potential. Join a supportive team focused on quality and customer care.

Benefits

Company pension

Performance-related bonus

Qualifications

• Previous experience in a dealership Service Advisor role is essential.
• Confident managing a busy service environment while maintaining high standards.
• Full UK driving licence.

Responsibilities

• Welcome customers to the Service Department.
• Manage the Service Department diary efficiently.
• Promote the dealership's service facilities.
• Deliver high levels of customer satisfaction.
• Upsell service, repair and parts options.

Skills

Excellent communication

Customer focus

Proactive attitude

Time management

Job description

Overview

"Customer service should not be a department. It should be the entire company."

Automotive Service Advisor

Basic Salary up to £32,000 + Bonus

Monday to Friday – No Weekends

Main Dealer Training and Development

Career Progression Opportunities

Epsom Area

A fantastic opportunity has arisen for an experienced Service Advisor to join a well-established main dealer with an excellent reputation for quality, service, and customer care. This dealership offers a professional and supportive working environment, genuine career development, and the chance to be part of a close-knit, customer-focused team that consistently delivers outstanding results.

Responsibilities

• Welcome customers to the Service Department, ensuring their vehicles are processed in line with manufacturer and company standards.
• Manage the Service Department diary efficiently to maximise technician utilisation.
• Promote the dealership's service facilities to encourage repeat business across Sales and Aftersales.
• Deliver high levels of customer satisfaction and ensure professional service at every stage.
• Upsell service, repair and parts options to meet revenue and profit targets.
• Maintain a professional and presentable appearance at all times.

Requirements

• Previous experience in a dealership Service Advisor role is essential.
• Excellent communication and interpersonal skills with a strong customer focus.
• Professional, ambitious, and proactive with a “can-do” attitude.
• Confident managing a busy service environment while maintaining high standards.
• Full UK driving licence.

Salary and Benefits

• Salary: £29,000 - £32,000 basic
• OTE: £34,000 - £36,000
• Hours: Monday to Friday, 8:00am - 6:00pm
• Benefits: Company pension, performance-related bonus
• Driving Licence: Full UK driving licence required

This is an ideal role for an experienced Service Advisor seeking stability, career growth, and the chance to represent a respected main dealer. Interested candidates are encouraged to apply today for a confidential discussion.

Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment we make it our mission to find the right job for YOU.

Referral Scheme

If you're not a service advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you're interested or know of someone that might be please get in touch.

Important

Silent Search: Looking for a new role but want to keep it confidential? With ASI Recruitment, your details remain completely anonymous until you're invited to interview. Your job search stays private — just as it should. Please note: ASI Recruitment will never move forward with an application without speaking to you first. To make sure we can reach you quickly, please include up-to-date contact details on your CV.

The job is based in Epsom and our client would like you to have a commute you can carry out in the long term. If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV. Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.