Service Advisor

Perfect Placement; Newbury; On-site; GBP 30,000 - 38,000; Full time

Job summary

An automotive dealership in Newbury is seeking a Service Advisor. You will be responsible for communicating with customers about service requirements and handling job cards and invoices. Ideal candidates will have experience in a similar role, along with strong communication skills and the ability to upsell. The position offers a competitive salary of £30,000 with OTE up to £38,000.

Benefits

Competitive salary

Career development opportunities

Manufacturer-specific training

Qualifications

• Experience as a Service Advisor is essential.
• Strong customer service orientation and communication skills.

Responsibilities

• Communicate professionally with customers about service requirements.
• Produce job cards and update customer and vehicle records.
• Prepare invoices and advise customers on costs and timescales.

Skills

Customer Focus

Excellent Communication

Ability to Upsell

Familiarity with Motor Dealership Software

Job description

Overview

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Newbury area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Competitive basic salary of £30,000 with an OTE of up to £38,000
• Monday to Friday 45-hour week - with a rotating Saturday schedule (1 in 3 Saturdays, 8am-1pm)
• Opportunity to develop within a well-established, high-performing dealership
• Manufacturer-specific training and ongoing career development opportunities

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

How to apply

For your hard work, our client is offering a salary of up to £30000 with OTE of circa £38000. To apply for this Service Advisor position, please forward your CV to Dee Hogger quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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