Customer Experience jobs in United Kingdom

Step into Magnet as a Trade KitchenSales Designer and bring dream kitchens to life.

As a Trade Kitchen Sales Designer in our Sloughstore, you will be focused on balancing design creativity with practical trade considerations. You will be an asset to the team, helping drive sales andbeing thedriving force behind an unforgettable customer experience-from the moment they walk into our showroom to the final kitchen installation. You’ll take time to understand our Trade customers needs, offer creative solutions, and design kitchens tailored to individuals lifestyles.

Never designed a kitchen before? No problem. If you’re sales-driven, customer-focused, and eager to learn, we’ll provide all the training you’ll need to succeed.

What’s in it for you?

• You will earn a salary of £27,000- £30,000(Base £27,000, with uncapped on-target earnings of c£30,000)
• £200 guaranteed top up bonusevery month in your first year
• Full design and sales trainingfrom day one through our Magnet Learner Journey
• Fast-track career progressionopportunities
• Up to 80 % colleague discounton our furniture (dream kitchen, anyone?)
• Holiday Purchase Scheme(buy up to 5 extra days holiday)
• Cycle to Work scheme
• Virtual GPaccess and 24/7 Employee Assistance Platform
• Discountswith over 200 high street brands
• Refer a Friend rewards

What you’ll be doing:

• Inspire customers with creative, personalised kitchen designs that convert into sales
• Build trust by guiding customers through the full journey—from showroom to home visit to final fit
• Promote value-adding services, including installation and flexible finance options
• Stay in regular contact with customers throughout the project, managing every detail to ensure a smooth and enjoyable experience.
• Stay ahead of industry trends and explore new ways to deliver exceptional results

At Magnet, you’ll be part of a supportive, design-led team where your ideas are valued and your experience makes a real impact. With great products, strong customer demand, and industry-leading training, you’ll have everything you need to thrive.

Who we’re looking for

We’re looking for a passionate person who thrives in a sales-driven, customer-focused trade environment. You’ll succeed if you...

• Have experience working towards sales targets (trade experience is a bonus)
• Communicate with warmth, clarity and are commercially savvy
• Have an eye for design – or the passion to develop one – and strong attention to detail, we’ll give you the tools to bring the ideas to life
• Flexibility to work shifts, including weekends, is key to supporting our customers and providing the best experience
• Hold a full UK driving licence and access to your own vehicle for home design visits
• Embrace our values: Care, Deliver and Inspire

If you love turning possibilities into plans, then into proud, delighted customers you’ll feel right at home with us.

About Magnet

At Magnet, part of the Nobia Group, we’ve been shaping the heart of the home for over 100 years. From our award-winning kitchen designs to UK-based manufacturing, we’re proud to be the UK’s number one specialist kitchen provider. But our real strength? Our people. Their passion and creativity ensure every kitchen is built to last and loved for years. As we continue our exciting transformation journey, we’re open to fresh ideas—so even if you don’t tick every box, we’d still love to hear from you.

You’ll thrive in this role by living and breathing Magnet’s core values —Care, Deliver, Inspire.Find out more at:Magnet Careers - Nobia

We are committed to providing equal opportunities for all candidates. If you require any reasonable adjustments to participate in the recruitment process please make us aware.

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