Customer Care Manager jobs in Grande-Bretagne

Salary:

£25,652 + Bonus + Excellent Benefits

Sales Advisor - Redruth - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the salary of £25,652 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Advisor based in our Redruth branch you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations

• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude

• Booking stock in and putting it away in the designated location

• Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending.

This is a full time permanent role working 40 hours per week, Monday to Friday. No weekend working required.

And here’s what we’d like you to have:

• Prior customer service or sales experience.

• Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.

• Confidence in engaging with customers both face-to-face and over the phone.

• A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone.

We look forward to receiving your application!

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