Customer Care Manager jobs in Großbritannien

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.

The Account Executive role presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. With significant commission-earning potential, this role will suit ambitious candidates who enjoy working within meritocratic environments where talent is spotted early and fast-tracked. Account Executives will have knowledge of the product and how it can be of benefit to lawyers, as well as be able to give demonstrations on the site. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction. This role also includes the opportunity to travel internationally, attending events and meeting with prospective customers and customers alike.

• Prospect accounts and pitch for new business
• Oversee and grow Luminance’s relationships with our large international client base
• Own specific client relationships
• Understand the client’s business and develop strategies and processes to increase the use of Luminance within each organisation

• Bachelor\'s or master’s degree from a Top 200 Global University, with a GPA of 3.5 or above (US) or 2:1 or above
• Motivated self-starter with a focus on over-quota performance
• Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
• Excellent customer facing and communication skills
• Right to work in the UK