Customer Care Manager jobs in United Kingdom

Job summary

A leading recruitment agency in the UK is seeking a motivated Administrator to join their commercial team. This role focuses on delivering top-notch administrative support and customer service in a fast-paced environment. Key responsibilities include managing customer information, creating quotes, and assisting with data entry. Candidates should have strong administrative skills, be detail-oriented, and capable of handling a busy workload. The salary is up to £28k, with a generous benefits package and Monday to Friday working hours.

Benefits

Qualifications

• Experience managing a busy workload and meeting deadlines.
• Strong detail orientation and organizational skills.
• Proven team player with a track record of delivering results.

Responsibilities

• Ensure compliance with relevant processes and regulations.
• Provide administrative support to commercial teams.
• Data entry of new enquiries from technical assessment forms.
• Monitor centralised inbox and distribute service requests.
• Create accurate quotations for clients.
• Maintain customer information and produce necessary correspondence.
• Provide telephone support to sales team and stakeholders.
• Upload customer invoices.
• Create month end reports.