Client Partner (Automotive)

Valtech; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

A leading experience innovation company in the UK seeks an experienced Client Partner to manage a multi-million-pound automotive portfolio. This role involves strategic client leadership, driving account growth, and ensuring exceptional delivery across digital experiences. Ideal candidates possess over 10 years in senior client relationships within digital consultancies and strong ties to automotive clients. The position offers opportunities for professional growth and the chance to innovate in a dynamic environment.

Benefits

Remote and hybrid work options

Career advancement opportunities

Access to cutting-edge training

Diversity and inclusion initiatives

Qualifications

• 10+ years in senior client relationship roles within digital consultancies or transformation organisations.
• Proven experience with automotive clients delivering digital or transformation initiatives.
• Strong network across automotive brands.

Responsibilities

• Build relationships with senior automotive stakeholders.
• Own commercial performance of automotive account portfolio.
• Lead account strategy planning and execution.
• Ensure high-quality execution across all engagements.

Skills

Client relationship management

Strategic leadership

Commercial acumen

Communication skills

Negotiation

Job description

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are looking for an experienced Client Partner with deep Automotive sector expertise to own and expand a multi-million-pound portfolio of automotive clients. You bring10+of experience, a growth mindset and a drive to make a lasting impact.

You will act as the strategic leader and trusted advisor to senior automotive stakeholders—developing long‑term relationships, driving account growth, orchestrating complex multi‑disciplinary teams and ensuring the delivery of exceptional work across digital experience, commerce, data/AI and enterprise transformation.

You will play a critical role in shaping Valtech’s continued expansion within the automotive industry, leveraging your network, domain expertise and commercial acumen to unlock new opportunities and create impactful, multi‑year client engagements.
Success will include year on year revenue growth, strengthening key executive relationships, and shaping a long‑term transformation roadmap for priority accounts.

Role responsibilities

Strategic Client Leadership

• Build, nurture and elevate relationships with senior automotive stakeholders, including C‑suite leaders, transformation directors and heads of digital/commerce.
• Act as the senior strategic partner and trusted advisor for key client relationships, providing clear, strategic direction and helping clients navigate digital, technology and organisational transformation.
• Interpret complex client challenges and shape future‑facing digital roadmaps, ensuring alignment with Valtech’s capabilities across experience, commerce, data &AI and enterprise transformation.
• Lead executive‑level governance, steer‑co forums and high‑stakes conversations with clarity and authority.

Growth & Revenue Ownership

• Own the commercial performance of your automotive account portfolio—forecasting, revenue management, profitability and long‑term planning.
• Identify and pursue new growth opportunities within existing accounts, including multi‑year programmes and cross‑disciplinary propositions.
• Lead and influence new business opportunities by shaping compelling proposals, win strategies, and executive‑level presentations.
• Work with Marketing, Business Development and the Automotive Vertical leadership to strengthen Valtech’s presence in the automotive market.

Strategic Planning & Execution

• Own and lead account strategy planning—defining priorities, shaping vision and aligning cross‑functional teams behind a shared roadmap.
• Collaborate with strategy, design, technology, data and engineering teams to craft solutions that drive measurable business impact for automotive clients.
• Connect the right talent to the right challenges, working within a global matrix environment to bring together best‑in‑class expertise.
• Work hand‑in‑hand with delivery leadership to ensure programmes are successfully shaped, mobilised and governed. Anticipating risks, designing governance models and ensuring strategic alignment across complex, multi‑workstream engagements.

Delivery Partnership & Quality

• Work in close partnership with delivery leads to ensure high‑quality execution across all engagements.
• Provide guidance and escalation support as needed to guarantee client satisfaction and successful programme outcomes.
• Champion a culture of excellence, continuous improvement and shared ownership across your multidisciplinary teams.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications:

• Extensive experience (10+ years) in senior client relationship roles within digital consultancies, agencies or transformation organisations, operating at C‑suite and enterprise level.
• Strong track record working with automotive clients—OEMs, mobility providers, dealers or Tier‑1 suppliers—delivering digital, commerce or transformation initiatives.
• Relevant network across automotive brands is highly advantageous.

Strategic Relationship Builder

• Proven ability to develop deep, trust‑based relationships with senior client stakeholders.
• Confident navigating complex organisations and aligning diverse teams behind shared goals.
• Skilled in listening, advising and communicating clearly to multiple audiences.
• Able to challenge constructively and guide clients through ambiguity with a consultative approach.
• Experience managing multi‑million revenue portfolios and leading account planning, forecasting and account development.
• Strong commercial acumen—able to shape value‑driven proposals and negotiate strategic engagements.
• Motivated by winning new business and expanding existing partnerships.
• Evidence of securing or overseeing seven‑figure+ programmes or multi‑year work.
• Comfortable working across a global matrix organisation, bringing together experts from strategy, design, tech and data.
• Open to feedback, inclusive in your approach and adept at influencing without authority.

Thought Leadership & Passion for Innovation

• Strong understanding of industry trends, mobility disruptions, digital platforms and emerging technologies shaping the automotive landscape.
• Passion for experience design, technology and how data & AI enable next‑generation connected customer experiences.
• Capable of representing Valtech’s automotive perspective in industry events or thought leadership initiatives.

Communication & Executive Presence

• Excellent listener and communicator, able to articulate complex ideas simply and persuasively.
• Confident presenter who can shape compelling narratives and lead executive‑level conversations.
• Demonstrates gravitas, clarity and strong negotiation presence in senior forums.

• If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

The benefits

This is a permanent position based in the UK.
Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country‑dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting‑edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.