Admin & Customer Service Specialist (3-Month Contract)

Guidant Global; Stafford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading employment agency is seeking an Administrator focused on Administration and Customer Service for a 3-month contract in Stafford. The successful candidate will ensure compliance with safety policies, manage communications with customers and suppliers, and maintain efficient invoicing processes. Essential skills include excellent customer service and effective communication. Knowledge of waste collection and previous customer service experience are desired. The role offers 40 hours per week with a business casual dress code.

Qualifications

• Knowledge of Waste collection desirable.
• Customer Service - Essential.
• Previous experience in sales and/or account management/development within the waste management industry is desirable.
• Customer Relationship Management.

Responsibilities

• Compliance with all Health and Safety policies and procedures.
• Work closely with key internal and external stakeholders to focus on customer service and business growth.
• Provide effective communication to customers/suppliers via phone, text, and email.
• Work with team members to ensure all tasks are completed relating to invoicing and matching processes.
• Ensure compliance with all Client policies and procedures.

Skills

Excellent Customer Service

Effective communication

Ability to work under own initiative

Good time management

Ability to communicate with customers at all levels

Working knowledge of Client systems

Job description

A leading employment agency is seeking an Administrator focused on Administration and Customer Service for a 3-month contract in Stafford. The successful candidate will ensure compliance with safety policies, manage communications with customers and suppliers, and maintain efficient invoicing processes. Essential skills include excellent customer service and effective communication. Knowledge of waste collection and previous customer service experience are desired. The role offers 40 hours per week with a business casual dress code.