Customer Service Advisor

CONNELLS SURVEY AND VALUATION; Leighton Buzzard; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading property management company is seeking a Customer Service Advisor in Leighton Buzzard. You will be responsible for engaging with customers over the phone, booking appointments, and addressing queries within a dynamic and rewarding environment. Ideal candidates have strong communication skills and some customer service experience. This role offers significant chances for internal progression and development, making it a great opportunity for motivated individuals.

Benefits

Opportunities for career progression

Qualifications

• Outgoing personality and ability to engage with customers over the phone.
• Motivated and engaged to perform well within a team.

Responsibilities

• Booking appointments for surveyors.
• Dealing with customer queries.
• Processing valuation instructions.

Skills

Excellent communication skills

Customer service experience

Job description

Customer Service Advisor

Do you have an outgoing personality? Do you like talking to people over the telephone? Would you like to work in a fun and rewarding environment? Do you want to work for a company where 90% of our progression is done internally? If the answer to these questions is yes, we may have the job for you! We are recruiting Customer Service Advisors to work in our busy central operations team, where you will be on the phone booking appointments, arranging surveyor visits or dealing with queries from customers, processing valuation instructions.

For this role you need to have excellent communication skills, ideally you will have some customer service experience and are motivated and engaged to do a great job within a great team. People are our most important asset, and we are dedicated to ensuring ambitious, able individuals can progress in their careers with the company. Please note we are shortlisting candidates and will contact you in the new year.