Customer Service Advisor (Coventry)

Gravity Recruit; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-growing UK company is seeking a Customer Service Advisor in Coventry. The role involves achieving financial targets through excellent customer service, ensuring store cleanliness, and adhering to health and safety procedures. Benefits include a competitive salary of £25,500, a bi-annual bonus scheme, and training programs for career development. This position promises excellent career opportunities in a supportive environment.

Benefits

Training & Mentoring program

Bi-Annual store bonus Scheme

Company Sick Pay

Exclusive perks via Perkbox membership

Long Service recognition

20 days holiday plus bank holidays

Responsibilities

• Contribute to the achievement of financial targets.
• Respond effectively to diverse customer needs.
• Ensure store cleanliness and health safety compliance.

Skills

Customer service skills

Communication skills

Sales skills

Job description

Customer Service Advisor

Coventry

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team.

Job Purpose

To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.

Main Responsibilities

• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
• Comply consistently with all company procedures

Package

£25,500 + Package + Benefits

Benefits

• An excellent career in a fast-growing business
• Training & Mentoring program for great career progression
• Bi-Annual store bonus Scheme
• Company Sick Pay
• Access to exclusive perks via Perkbox membership
• Long Service recognition
• 20 days holiday per year plus bank holidays

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