Customer Care Assistant jobs in United Kingdom

London, United Kingdom

Saxo has built a strong portfolio of institutional clients in the UK market, who rely on our comprehensive trading solutions. To further accelerate our growth, we're on the lookout for an experienced Relationship Manager to join our team. This exciting role is centered around building and nurturing relationships with client-side decision-makers, as well as driving new origination.

You will be leveraging your experience in efx business development, however as Saxo is a true multi-asset business, you will also get exposure to a broad range of development opportunities within our business.

• Manage and grow the UK business portfolio
• Help produce & maintain eFX reports which supplement weekly/monthly eFX meetings with key business stakeholders. Reports will focus on volume, spreads, markouts, win rates, p&l, trends, new client pipeline, onboarding, etc.
• Be the anchor point for pricing and contracts, and act as an escalation point for the full client experience, new features etc. in collaboration with Saxo’s Trading & Quant desk as well as Product and Service teams
• Contribute to evolution of the Saxo offering – including around eFX
• Identify, develop, and build profitable relationships, while also being aware of competitive products, practices, rates and changes in markets conditions.

We are looking for a passionate, results-driven, and entrepreneurial individual who has demonstrated abilities in creating trust and building lasting relationships, including with C-level counterparts. You should be someone who takes ownership and works in a structured manner to create and deliver on pipelines, projects, and cross-sell opportunities with clients.

Moreover, we are looking for the following qualifications:

• Strong understanding of capital markets and key asset classes
• Min 5 years of experience and documented capabilities within eFX sales and relationship management
• Strong experience with eFX analytics, such as decay and volume share analysis
• Relevant network in the industry
• Fluency in English, other languages

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.

We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

How to apply :
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!