Customer Care Assistant jobs in United Kingdom

Akari Care is a trusted provider of personalised nursing and residential care within local communities across England and Wales. As a Care Assistant, you will play a key role in maintaining the wellbeing of our residents through the provision of outstanding care, working collaboratively with colleagues and the wider Akari Care team.

You will be kind and caring and committed to maintaining an environment in which our residents are valued, respected, retain their individuality and dignity, and lead fulfilled lives. You’ll assist residents with daily living. Every day is different and could include helping with personal care, meals or simply spending time with them.

Whether you are an experienced carer or starting a career in care, we are looking for colleagues who can make a difference for our residents within Akari Care.

Our values are Personalised, Kind, Caring, Trusted, Community. If you share our values then we would love to hear from you.

• Assist residents with daily living, including personal care and meals
• Spend time with residents to support their wellbeing and independence
• Work collaboratively with colleagues and the wider Akari Care team

Location: Akari Care, Jesmond, NE2 1TL

Date posted: 23 September 2025

Contract: Permanent

Working pattern: Full-time

Salary: £12.70 per hour

Pay scheme: Other

Reference number: 1387035042

Job locations: Akari Care, Jesmond, NE2 1TL

• A competitive salary of £12.70 per hour
• Employer pension contribution of 3%
• Flexible working hours and patterns
• Recognition schemes, referral schemes and access to retail discounts
• Uniform provided and DBS check costs paid
• 28 days annual leave (full-time hours, including Bank Holidays)
• Fully funded training and development
• Engaging community environment where everyone is respected
• Welfare and wellbeing support
• AKSCA

• Kind and caring nature, good communication skills, flexibility, warm approachable persona
• No previous experience required as full training will be provided

• Disclosure and Barring Service (DBS) check required
• UK professional registration required (if applicable)