Customer Care Advisor jobs in United Kingdom

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

At Slug And Lettuce, we are looking for Hosts who enjoy working together as part of a team. No experience is needed – we’ll guide you through all the skills you’ll need. What’s most important is your ability to connect with the team and help create a positive experience for the guests you host.

• Welcome, engage and host guestsat Slug And Lettuce
• Provide a great product knowledge after training and make recommendations that elevate the guest experience
• Keep the bookings organised and be ready with any requested details
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce is located in Cardiff Central and is a modern and floral oasis, dedicated to all things beautiful and bloomed. Ideally located within a few minutes walk from Cardiff station and on the busiest street in town, this restaurant and bar is a top-notch destination for guests to catch up with friends, enjoy private events, and more. Split over three floors, Slug & Lettuce serves up a variety of delicious food, from small plates to nibbles or British classic main meals. We boast a lively and friendly atmosphere, with modern and stylish dining areas and fantastic birdcage booths.

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.

Job Reference: SC1466581CarH