Customer Care Advisor jobs in United Kingdom

Every business relies on accounting. Yet most software in the space was built in the early 2000s — clunky, slow, and far behind the curve on AI. Today, accountants are facing a growing, unsolved data problem as a consequence of complexity, data, and system fragmentation — and they lack the tools to solve it. The problems are real, hard, and increasingly urgent. But they’re solvable.

Enter Numeric — the modern financial data platform for accounting and finance. Weaving together data, workflows, and AI-first solutions, we’re empowering accounting teams to achieve verifiable, detailed financial data faster and make business decisions with greater confidence.

We have strong product market fit and a growing base of customers who love our product — including Anthropic, Plaid, Brex, Betterment, and many more. We’re backed by top-tier investors including Menlo Ventures, IVP, Founders Fund, and 8VC, along with founders and executives from Ramp, Segment, and other category-defining companies.

You will help us win Mid-Market accounts by managing the full sales cycle from pipeline generation through to closed-won. In this role, you'll primarily focus on new logo acquisition, with the potential to work with some existing accounts on our expansion and upsell opportunities. Our emphasis is on your ability to excel in the areas listed below, your ambition for continuous growth & improvement, and excitement to be a pivotal member an early-stage startup.

• You have 2+ years of full-cycle closing experience, selling complex SaaS and have closed many $15,000-$50,000+ deals
• You are excited to play a foundational role in defining how we build our sales motion and culture from the ground up

• You move fast. You leverage tools/technology to maximize your selling time and are comfortable managing a pipeline of a dozen or more opportunities.
• You skillfully guide prospects through their entire buying process—engaging the right stakeholders at the right time to create consensus.
• You love becoming a product and industry expert. You create ‘Ah ha!’ moments by tailoring presentations and demos to address a prospect’s specific challenges.
• You demonstrate mastery of clear communication. You ask questions with precision and can explain complex concepts in simple terms.
• You treat sales as a listening exercise. You share insights about the market, our product, industry trends, etc. back to the company.
• Your peers describe you as detail oriented. You obsess over sending crisp follow-up emails, on time, and take pride in internal operations.

• You're adept at competitive selling in established markets
• You are a CPA, have experience as an auditor, have worked on a corporate finance or accounting team
• Have experience selling into the office of the CFO or Controller

This role is in person in San Francisco or New York (in office by default but with flexibility to manage your schedule as you see fit).

We strongly believe we will only be successful if everyone on the team is anchored in our following set of core principles:

• Brick by Brick: To win, our team needs to show up and execute in each domain every day.
• Love the Game: We focus on the craft and a deep sense of giving a f*ck. We’re building a company full of people who are equally engaged and motivated.
• SALY: We refuse to accept “Same As Last Year.” For too long, accounting and finance systems have reflected outdated processes instead of reimagining what’s possible. We’re driven by a first-principles approach to building better solutions.
• Own the Outcome: We own our results. We typically hire builders and give them large mandates with high-trust. Engineers are responsible not just for code, but for ensuring the product is solving the end problems of the users.
• Earn the right: We’re impatient to deliver results. We relentlessly iterate, measure, and improve. Every day is an opportunity to beat our prior best, raising the bar for the value we deliver to customers. E Pluribus Unum-eric.