Global Cargo Client Services Director

Willis Towers Watson; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A global insurance firm is seeking an Associate Director in London to lead client servicing and broking for complex cargo accounts. The role requires strong client relationship management skills and deep technical knowledge of cargo insurance. Responsibilities include managing client relationships, preparing policy documentation, and contributing to new business strategies. Candidates should be ACII qualified or have equivalent experience, with proven success in insurance broking. Inclusivity and diversity are core to the company's values.

Qualifications

• Proven success in insurance broking or underwriting.
• Deep technical knowledge of cargo insurance and risk management.
• Experience managing complex cargo accounts.

Responsibilities

• Manage and grow relationships with large, complex cargo clients.
• Prepare bespoke MRC policy documentation with precision and clarity.
• Support new business generation and contribute to sales strategy.

Skills

Strong communication

Negotiation skills

Interpersonal skills

Time management

Adaptable communication style

Education

ACII qualified or equivalent industry experience

Tools

Microsoft Word

Microsoft Excel

Job description

A global insurance firm is seeking an Associate Director in London to lead client servicing and broking for complex cargo accounts. The role requires strong client relationship management skills and deep technical knowledge of cargo insurance. Responsibilities include managing client relationships, preparing policy documentation, and contributing to new business strategies. Candidates should be ACII qualified or have equivalent experience, with proven success in insurance broking. Inclusivity and diversity are core to the company's values.