Customer Care Advisor jobs in United Kingdom
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Sales Advisor - Portadown
Job summary
A retail company in Craigavon is seeking a Part-Time Store Assistant to provide exceptional customer service and assist in various store operations. Candidates will be expected to have at least three months of prior retail experience, good communication skills, and a professional appearance. This role involves stock control, identifying sales opportunities, and ensuring high standards of customer care.
Qualifications
- Three months previous experience in a retail environment.
- Good standard of dress and appearance.
- Interest and/or knowledge of wine (desirable).
Responsibilities
- Assist in customer relations by maintaining excellent customer service.
- Identify selling opportunities and act on these.
- Ensure that stock is controlled and merchandised to Company standards.
Skills
Education
Job Ref: Ref-28533/30
Location: Portadown
Employment: Part-Time Permanent
Closing Date: 23 October 2025 12:00 am
Hours- 30 hours a week
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures
To assist the Store Manager in all aspects of the business including sales, security and stock control
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
- Identifying selling opportunities and acting on these
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
- To ensure that stock is controlled and merchandised to Company standards at all times
- To assist with promotional set up
- To ensure that the premises are safe and secure at all times
- To comply with the Company regulations with regard to cash handling and administration
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
- Any other duties relevant and related to the post
- Maths and English GCSE Grade C or above or equivalent
- WSET Foundation Certificate
- Three months previous experience in a retail environment
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service
- Ability to actively sell to customers
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation
- Good standard of dress and appearance - clean and well groomed
- A good team player with the ability to work in a team environment
- Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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