Sales & Account Manager - Newcastle

itison; Newcastle upon Tyne; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading local experiences company is seeking a driven Sales & Account Manager to expand their business in Newcastle and the Northeast. This role involves developing new accounts, nurturing existing relationships, and driving sales targets in the hospitality sector. The position offers a competitive salary of £30k - £40k with potential for commission, as well as numerous benefits including private health care and employee discounts.

Benefits

Private Health Care

Employee Assistance Programme

Salary exchange smart pension scheme

15% discount at itison venues

Enhanced maternity/paternity

Learning grant

Holiday-buy scheme

Birthday day off

Paid company socials

Volunteer charity day off

Qualifications

• Experience in B2B sales, ideally in hospitality or leisure.
• Motivated by sales targets and able to work at pace.
• Strong objection handling and negotiation skills.

Responsibilities

• Develop new business in Newcastle & the Northeast.
• Manage existing accounts and help them grow.
• Build relationships with key people in businesses.

Skills

B2B sales experience

Excellent written communication

Relationship building

Negotiation skills

Understanding of hospitality industry

Job description

Sales & Account Manager – Full time – Newcastle

Start date – January 2026

At itison we believe life is about the experience. We match our 1.7 million members with the best local experiences; create our own world class events and donate thousands of experiences to local charities. We’re the market leader at what we do and we’re looking for the best to join our team to help make us better. We’re looking for an ambitious and driven Sales & Account Manager, ideally specialising in F&B, to join our City Team and help us grow our Newcastle business sustainably.

What You\'ll Be Doing

Our City Team (sales team) is at the forefront of delivering growth for itison, responsible for driving double-digit growth every year through sourcing and negotiating an incredible range of experiences in our local areas; from amazing hotel breaks to Michelin-starred dining or the best new spa. To begin with, you’ll primarily be focused on developing new business in and around Newcastle & the Northeast of England. Once you have built up a pipeline, your time will then be split between account managing your existing accounts and helping them grow, alongside continuing to generate new business leads. To excel at this role, you’ll need to be smart, charming, ambitious, tenacious, diligent and organised. You will also be motivated by targets, used to working at pace, and thinking strategically to get what you want. You should have experience in B2B sales, ideally within hospitality or leisure, and connections within these sectors would be beneficial. The role will be based remotely, out and about visiting host businesses/venues, with some regular visits to our Glasgow HQ. To do this role, you\'ll need to be flexible, have a driving license and your own transport.

The Role

• Grow and develop your pipeline by building amazing relationships with key people
• Building on established relationships and coming up with ideas for new opportunities for existing accounts
• Working with senior teams in local and global brands to develop long-term strategies based on their objectives
• Using research and your own hospitality knowledge to identify the best opportunities within each business to work with itison
• Maximise your time by combining scheduled meetings with drop-ins to qualified businesses
• Target based - you will have targets to work to across various metrics

Key skills & traits

• A love of sales and business development
• Intelligent, professional, presentable, and tenacious
• Excellent written and verbal communication
• Ambitious, self-motivated, and driven by KPI\’s
• A people person who\'s brilliant at building relationships at all levels
• Resilient and a skilled objection handler/negotiator
• Diligent and organised; able to follow processes and manage time effectively
• Enthusiastic, energetic and a team player
• Insider knowledge of the hospitality industry and an understanding of industry language and key considerations (i.e. profit margins)

The salary and benefits package

• Salary £30k - £40k+ commission depending on experience (OTE up to £50k)
• Private Health Care
• Employee Assistance Programme
• Salary exchange smart pension scheme
• 15% itison discount and 50% discount at all itison-owned venues
• Enhanced maternity/paternity
• Learning grant
• Lunchtime Pilates classes
• Holiday-buy scheme
• Birthday day off
• Home & Tech scheme
• Paid company socials
• Free tickets to our major events (Drive-In Movies, GlasGLOW, and more to come)
• Charity day – paid time off to volunteer for a charity of your choice
• Fantastic work environment and the best equipment to do your job