Coordinator jobs in United Kingdom
Customer Support Coordinator – Annandale – 26,000
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Customer Support Coordinator – Annandale – £26,000
Job summary
A reputable agricultural business is seeking a Customer Support Coordinator in Annandale. You will manage customer and account manager requests, ensuring smooth communication across departments. With a salary of £26,000, this full-time role offers the opportunity to thrive in a fast-paced, customer-focused environment. Experience in administration is advantageous, and excellent communication and relationship-building skills are essential.
Qualifications
- Experience in administration is advantageous.
- Knowledge of the agricultural industry is helpful but not essential.
Responsibilities
- Manage customer queries and ensure timely resolution.
- Support onboarding of new customers.
- Act as the main contact between sales and internal teams.
- Handle invoice queries and complaint resolution.
Skills
Customer Support Coordinator – Annandale – £26,000
A reputable agricultural business is seeking a proactive Customer Support Coordinator to manage customer and account manager requests from order to cash. The role involves supporting the sales team, resolving invoice issues, onboarding new accounts and ensuring smooth communication across departments.
- Manage customer queries and ensure timely, accurate resolution.
- Track and analyse issues to identify process improvements.
- Support onboarding of new customers and maintain contract and pricing updates.
- Act as the main contact between sales and internal teams.
- Handle invoice queries, credit notes, and complaint resolution.
- Provide regular updates and reports to account managers.
- Promote a “right first time” approach across all customer interactions.
A well established agricultural business specialising in animal feed, committed to excellent customer service, efficient processes and continuous improvement.
- Confident communicator, especially over the phone.
- Strong attention to detail and excellent time management.
- Good customer service and relationship‑building skills.
- Previous administrative experience is advantageous.
- Knowledge of the agricultural industry is helpful but not essential.
- Salary £26,000.
- Fixed term contract until April.
- Full‑time, 37.5 hours per week.
- Opportunity to gain experience in a fast‑paced, customer‑focused environment.
Please email your CV to Charlotte Levent, Senior Delivery Recruitment Consultant, CLevent@agriRS.co.uk.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.