Commercial jobs in Grã-Bretanha

This role is responsible for handling Commercial activities within the Transformer Service Department, reporting to the Service Commercial Manager.

Responsibilities include the processing of transformer/tap-changer, spares/services customer enquiries and duly processing orders, in line with requirements; schedule and contractual deliverables, agreed within the tendering process, also responsible for cash collection.

• Support the Commercial Manager in day-to-day operations.
• Assist in executing commercial projects and tendering, including all associated warranty commitments.
• Ensure on time delivery of enquiries and orders.
• Take requirements agreed within tendering process and effectively planning delivery based on these.
• Accountable for the successful delivery to cost, specification and schedule for a defined package of work.
• Create and maintain key project documentation, including but not limited to, tender, works order and invoicing instructions.
• Effectively execute changes to the project.
• Maintain excellent levels of customer satisfaction and meeting Key Performance Indicators (KPI's).
• Work with senior commercial managers, project managers, the sales managers, and all relevant stakeholders to ensure clear communication of project progress.
• Manage allocated projects to ensure they are completed on schedule and within budgeted costs, and highlighting issues at the earliest opportunity.
• Negotiate and accurately record customer project variations.
• Minimise Company's exposure to liabilities.
• Maintain current and accurate records within the Company's Customer Relationship Management system.
• Track project deliverables and costs using appropriate tools.
• Monitor and report on progress of projects and tenders in a timely manner.
• Ensure all payments are received within the timeframe in the contract and highlighting deviations.
• Work with the Sales Managers and Customer Services Managers to assess customer satisfaction on all projects completed and future sales opportunities.
• Remain flexible and working agreeably to the needs of the business.
• All employees have a legal duty to take reasonable care for the health, safety and environment of themselves and of others who may be affected by their acts or omissions at work and to observe and follow the relevant systems, rules and methods of working.