Client Success Manager à United States

Why Choose TD SYNNEX:

As a Fortune 500 global corporation , operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently

At our core, we’re a company that cares and we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.

Our employees tell us TD SYNNEX is a great place to work due to the strong team environments, the family feel to the organisation, the flexibility available and the caring and supportive nature of our managers and colleagues.

We all pitch in to assist others as needed! We also offer great learning opportunities to grow professionally and personally through dedicated learning platforms, focused development plans and from your colleagues.

Job Purpose

We are looking for a dynamic and experienced Campaign Success Practice Manager to define and uphold standards of marketing execution, campaign governance, and operational excellence. This role plays a critical part in translating vendor and customer requirements into impactful, efficient, and scalable marketing programs.

The Campaign Success Practice Manager will shape how we deliver services, establish best practices, and ensure high-quality campaign execution aligned with commercial objectives. This individual contributor role is pivotal to optimizing service delivery, improving reporting standards, and embedding a consistent, high-performance approach to campaign success.

Key Responsibilities

• Define and own the Campaign Success Playbook, setting clear standards, workflows, and accountability across all stages of campaign execution.

• Act as an operational and strategic lead for campaign delivery—ensuring programs are structured, governed, and executed effectively and efficiently.

• Translate customer and vendor requirements into executable campaign plans, guiding internal teams on best-fit approaches.

• Monitor execution KPIs and campaign outcomes to drive continuous improvement, ensuring excellence in performance and reporting accuracy.

• Partner with vendor-facing teams to ensure the quality of incoming campaign briefs and ensure strategic alignment with TDS service standards.

Knowledge, Skills, and Experience

• 8–10 years of experience in marketing, campaign management, or marketing operations

• Solid background in both marketing strategy and operational delivery

• Experience with campaign governance frameworks, reporting, and scalable execution models

• Strong marketing background with operational insight,

• Proven ability to turn business or customer requirements into structured, outcome-driven programs

• Strong communication skills and ability to influence cross-functional teams without direct line management

What do we offer:

• Hybrid work

• We value continuous learning and provide a clear progression plan.

• We providecomprehensive benefits including health insurance, paid leave, retirement plans, and more

"At TD SYNNEX, we embrace diversity and promote equal opportunities. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required."

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Key Skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!