Rotherham Doncaster & South Humber NHS Foundation Trust
Rotherham
Vor Ort
GBP 20.000 - 25.000
Vollzeit
Vor 6 Tagen
Sei unter den ersten Bewerbenden
Zusammenfassung
A local healthcare trust in Rotherham is seeking a motivated Call Handler / Receptionist to join their busy admin hub. The successful candidate will provide quality administration and customer service, handling calls and maintaining records. Previous experience in a call handling role or the NHS is advantageous, along with strong communication skills and proficiency in Microsoft Office. This role includes an opportunity for a Level 2 apprenticeship qualification, contributing to personal and professional development.
Leistungen
Level 2 apprenticeship opportunity
Regular supervision and professional development
Qualifikationen
Experience in a call handling environment or previous work in the NHS is preferred.
Ability to handle challenging calls with professionalism.
Familiarity with the Microsoft Office suite is essential.
Aufgaben
Provide quality administration and telephone service.
Act as first point of contact for service users.
Maintain accurate records using Microsoft applications.
Support the team with general administrative duties.
Kenntnisse
Communication skills
Customer service
Word processing skills
Empathy
Ausbildung
5 GCSEs including Grade C or above in English and Mathematics or equivalent
Tools
Microsoft Word
Microsoft Excel
Microsoft Outlook
SystmOne
Jobbeschreibung
A local healthcare trust in Rotherham is seeking a motivated Call Handler / Receptionist to join their busy admin hub. The successful candidate will provide quality administration and customer service, handling calls and maintaining records. Previous experience in a call handling role or the NHS is advantageous, along with strong communication skills and proficiency in Microsoft Office. This role includes an opportunity for a Level 2 apprenticeship qualification, contributing to personal and professional development.
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