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Customer Experience Specialist (French & English) W/ Relocation to Portugal
Job summary
A leading international recruitment agency is seeking a Bilingual Customer Experience Specialist fluent in French and English. This position offers a chance to relocate to beautiful Portugal while providing exceptional customer support across multiple channels. Ideal candidates will have strong communication skills and a passion for helping customers. Competitive salary, performance bonuses, and relocation assistance are included.
Benefits
Qualifications
- Experience in customer support (voice, email, or chat) is a big plus.
- Tech-savvy or have troubleshooting experience is desirable.
- Able to remain cool under pressure, with a positive attitude.
Responsibilities
- Help customers with orders, questions, and tech issues.
- Engage across multiple communication channels.
- Resolve escalations with professionalism and empathy.
Skills
Job Openings Customer Experience Specialist (French & English) W/ Relocation to Portugal
Position: Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal
Kickstart your international career in sunny Portugal!
Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist. Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.
- Competitive Salary Earn 13,000 to 15,500 per year
- Meal Allowance Enjoy delicious meals on us
- Transport Allowance Get to work with ease
- Health Insurance Coverage from Day 1, free after 6 months
- Performance Bonuses Earn more based on your success
- Relocation Support Well help you settle in smoothly
As a Customer Experience Specialist, youll be the first point of contact for customers across various channels—phone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.
You'll:
- Help customers with orders, questions, and tech issues
- Engage across multiple communication channels
- Tailor your tone and approach to match brand guidelines
- Resolve escalations with professionalism and empathy
- Log cases and interactions with accuracy and care
- ️ Experience in customer support (voice, email, or chat) is a big plus
- ️ Tech-savvy or have troubleshooting experience? Even better!
- ️ Excellent communication and multitasking skills
- ️ Cool under pressure, with a positive attitude
- ️ Fluent in French and English
Were not just offering a job—we're offering an adventure. Live and work in one of Europes most beautiful countries, develop your career with international brands, and be part of a team that truly values people.
Apply today and take the leap toward a rewarding global career in Portugal!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.