Customer Experience Specialist (French & English) W/ Relocation to Portugal

Cross Borders Talents; Lille; À distance; EUR 13 000 - 16 000; Plein temps

Résumé du poste

An international staffing company is seeking a Bilingual Customer Experience Specialist to provide top-notch service to customers. The role requires fluency in French and English, excellent communication skills, and a tech-savvy mindset. This position offers competitive salary, relocation support to Portugal, and various allowances for meals and transport. Join us for a rewarding global career experience!

Prestations

Meal Allowance

Transport Allowance

Health Insurance

Performance Bonuses

Relocation Support

Qualifications

• Experience in customer support (voice, email, or chat) is a big plus.
• Tech-savvy or have troubleshooting experience? Even better!

Responsabilités

• Help customers with orders, questions, and tech issues.
• Engage across multiple communication channels.
• Resolve escalations with professionalism and empathy.
• Log cases and interactions with accuracy and care.

Connaissances

Fluent in French

Fluent in English

Excellent communication skills

Multitasking skills

Tech-savvy

Description du poste

About the job

Customer Experience Specialist (French & English) W/ Relocation to Portugal

Position: Bilingual Customer Experience Specialist (French & English) WITH Relocation to Portugal

What’s in it for you?

Competitive Salary: Earn 13,000 to 15,500 per year

• Meal Allowance: Enjoy delicious meals on us
• Transport Allowance: Get to work with ease
• Health Insurance: Coverage from Day 1, free after 6 months
• Performance Bonuses: Earn more based on your success
• Relocation Support: We’ll help you settle in smoothly

Your Day-to-Day

As a Customer Experience Specialist, you’ll be the first point of contact for customers across various channels (phone, email, chat, and social media). Your mission is to deliver top-notch service, solve problems, and leave customers feeling supported and valued.

• Help customers with orders, questions, and tech issues
• Engage across multiple communication channels
• Tailor your tone and approach to match brand guidelines
• Resolve escalations with professionalism and empathy
• Log cases and interactions with accuracy and care
• Experience in customer support (voice, email, or chat) is a big plus
• Tech-savvy or have troubleshooting experience? Even better!
• Excellent communication and multitasking skills
• Fluent in French and English

Why Join Us?

We’re not just offering a job—we’re offering an adventure. Live and work in one of Europe’s most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!