Customer Service / Content Moderator (French & English) With Relocation

Velenosi & Meredith Consulting; Calais; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An international customer service firm is looking for a Customer Service / Content Moderator fluent in French and with strong English skills. This role involves providing exceptional service to customers and moderating content across digital platforms. A relocation package is included for candidates willing to move to sunny locations in Europe, such as Portugal and Greece. Experience in customer service is a plus but not mandatory.

Prestations

Relocation assistance

Possibility to work from home

Training and career growth opportunities

Qualifications

• B2-C1 level in French (native for some projects).
• B1-B2 level in English.
• Previous experience in customer service or content moderation is a plus.

Responsabilités

• Provide outstanding service to customers via phone, email, and chat.
• Monitor and review user-generated content for compliance.
• Address customer inquiries and resolve issues.

Connaissances

Fluent French

Intermediate English

Problem-solving skills

Description du poste

Customer Service / Content Moderator (French & English) With Relocation

Job Openings Customer Service / Content Moderator (French & English) With Relocation

About the job Customer Service / Content Moderator (French & English) With Relocation

Possible Locations: Portugal, Spain, Bulgaria, Malta, Greece, Romania

Relocation Package Included

Are you a native or fluent French speaker with strong English skills? Are you looking for an exciting career in customer service or content moderation while enjoying the sunny climates of Southern Europe? We have the perfect opportunity for you!

About Us

We are a leading international company specializing in providing exceptional customer service and content moderation. We are expanding our team across Europe and are looking for dedicated, motivated, and skilled French-speaking individuals to join us.

Key Responsibilities

Customer Service Representative: Provide outstanding service to customers via phone, email, and chat. Address customer inquiries, resolve issues, and ensure a positive experience.

Content Moderator: Monitor and review user-generated content across digital platforms, ensuring it complies with company guidelines and community standards. Flag inappropriate content and take action when necessary.

Requirements

• French (B2-C1 level, for some project only Native) and intermediate English (B1-B2 level)
• Problem-solving skills
• Previous experience in customer service or content moderation is a plus, but not mandatory
• EU Citizenship or Working VISA
• Willingness to Relocate

What We Offer

• Relocation Package: Assistance with flights and accommodation
• Possibility to work from home
• Training and career growth opportunities
• International environment

Special Offers

• Sofia, Bulgaria: 1500 net monthly salary
• Greece: Fully remote opportunities, including positions on the islands
• Jobs in Lisbon, April, with 3000 signing bonus and full accommodation

Life in the Sun

Imagine waking up to sunny skies and beautiful landscapes every day! With our offices in Portugal, Spain, Malta, Greece, Bulgaria, and Romania, you'll enjoy: