Customer Experience Specialist (French & English) W/ Relocation to Portugal

Cross Borders Talents; Toulon; À distance; EUR 13 000 - 16 000; Plein temps

Résumé du poste

A leading international recruitment agency is seeking a Bilingual Customer Experience Specialist fluent in French and English. This position offers a chance to relocate to beautiful Portugal while providing exceptional customer support across multiple channels. Ideal candidates will have strong communication skills and a passion for helping customers. Competitive salary, performance bonuses, and relocation assistance are included.

Prestations

Competitive salary

Meal allowance

Transport allowance

Health insurance

Performance bonuses

Relocation support

Qualifications

• Experience in customer support (voice, email, or chat) is a big plus.
• Tech-savvy or have troubleshooting experience is desirable.
• Able to remain cool under pressure, with a positive attitude.

Responsabilités

• Help customers with orders, questions, and tech issues.
• Engage across multiple communication channels.
• Resolve escalations with professionalism and empathy.

Connaissances

Customer support experience

Tech-savvy

Excellent communication skills

Multitasking

Fluent in French

Fluent in English

Description du poste

Customer Experience Specialist (French & English) W/ Relocation to Portugal

Job Openings Customer Experience Specialist (French & English) W/ Relocation to Portugal

About the job Customer Experience Specialist (French & English) W/ Relocation to Portugal

Position: Bilingual Customer Experience Specialist (French & English) WITHRelocation to Portugal

Kickstart your international career in sunny Portugal!

Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist. Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

Whats in It for You?

• Competitive Salary Earn 13,000 to 15,500 per year
• Meal Allowance Enjoy delicious meals on us
• Transport Allowance Get to work with ease
• Health Insurance Coverage from Day 1, free after 6 months
• Performance Bonuses Earn more based on your success
• Relocation Support Well help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, youll be the first point of contact for customers across various channels—phone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

You'll:

• Help customers with orders, questions, and tech issues
• Engage across multiple communication channels
• Tailor your tone and approach to match brand guidelines
• Resolve escalations with professionalism and empathy
• Log cases and interactions with accuracy and care

• ️ Experience in customer support (voice, email, or chat) is a big plus
• ️ Tech-savvy or have troubleshooting experience? Even better!
• ️ Excellent communication and multitasking skills
• ️ Cool under pressure, with a positive attitude
• ️ Fluent in French and English

Why Join Us?

Were not just offering a job—we're offering an adventure. Live and work in one of Europes most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!