French-Speaking Customer Service in Lisbon (with relocation)

Velenosi & Meredith Consulting; Marseille; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A customer service firm is seeking a French-Speaking Customer Service Representative to work in Lisbon. This role involves handling customer interactions, providing product guidance, and ensuring satisfaction. Candidates should be fluent in French with strong communication skills. The position offers relocation assistance and a dynamic work environment.

Prestations

Relocation Assistance

Apartment Assistance

Health Insurance from Day 1

Qualifications

• Fluent in French (C1/C2), with English as a bonus.
• Strong communication and problem-solving skills.
• Customer-focused with a positive, proactive attitude.

Responsabilités

• Handle inbound & outbound customer interactions.
• Provide expert guidance on products and services.
• Ensure First Contact Resolution and customer satisfaction.
• Create sales and retention opportunities.
• Be an ambassador for the brand.

Connaissances

Fluent in French (C1/C2)

Strong communication skills

Problem-solving skills

Customer-focused attitude

Positive, proactive attitude

Adaptability

Description du poste

Overview

Job openings: French-Speaking Customer Service in Lisbon (with relocation).

About the job

Are you a French speaker with a talent for customer service? Do you dream of working in sunny Lisbon with great perks? This is your chance to become a Customer Service Representative for a prestigious brand, helping customers with top-tier support and personalized solutions!

Whats in it for you?

• Relocation Assistance We help you settle in!
• Apartment Assistance Your comfort, our priority!
• ???? Health Insurance from Day 1 Because your well-being matters!
• Salary: 988 Gross
• 40h per week | 8h per day | Monday to Saturday, 07:00 - 18:00
• Trial Period: 1 month | Training Period: 22 working days

Your Mission:

• Handle inbound & outbound customer interactions via phone and digital channels
• Provide expert guidance on products, services, and sustainability efforts
• Ensure First Contact Resolution and top-notch customer satisfaction
• Create sales & retention opportunities through personalized engagement
• Be an ambassador for the brand, sharing your passion for quality coffee!

Who are we looking for?

• Fluent in French (C1/C2) English is a plus!
• Strong communication & problem-solving skills
• Customer-focused with a positive, proactive attitude
• Ability to adapt and work in a dynamic environment

Ready to start your journey with us? Apply now and bring your passion for coffee to life!