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Descripción de la vacante
A solar energy technology company based in Spain is seeking a Customer Success Manager. The role requires nurturing customer relationships from onboarding to renewal, and managing a book of customers across Europe. Ideal candidates will have a minimum of two years in customer success, fluent in English and Italian, with excellent communication skills. Remote working is encouraged, with the opportunity for flexible hours and a competitive salary. Training and a customizable perks package are provided.
Servicios
Formación
- Minimum of two years of Customer Success experience.
- Fluent in English and Italian; knowledge of French, Spanish, or German is a plus.
- Experience in renewable energy is a plus but not required.
Responsabilidades
- Nurturing customers from onboarding through renewal.
- Driving engagement throughout customer journey.
- Conducting quarterly business reviews with customers.
Conocimientos
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.