European Customer Success Manager - Remote

PVcase; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A solar energy technology company based in Spain is seeking a Customer Success Manager. The role requires nurturing customer relationships from onboarding to renewal, and managing a book of customers across Europe. Ideal candidates will have a minimum of two years in customer success, fluent in English and Italian, with excellent communication skills. Remote working is encouraged, with the opportunity for flexible hours and a competitive salary. Training and a customizable perks package are provided.

Servicios

Flexible working hours

Half-day Summer Fridays

Unlimited remote work

Formación

• Minimum of two years of Customer Success experience.
• Fluent in English and Italian; knowledge of French, Spanish, or German is a plus.
• Experience in renewable energy is a plus but not required.

Responsabilidades

• Nurturing customers from onboarding through renewal.
• Driving engagement throughout customer journey.
• Conducting quarterly business reviews with customers.

Conocimientos

Customer relationship management

Communication skills

Conflict resolution

Analytical skills

B2B experience

Herramientas

Salesforce

Gainsight

Descripción del empleo

A solar energy technology company based in Spain is seeking a Customer Success Manager. The role requires nurturing customer relationships from onboarding to renewal, and managing a book of customers across Europe. Ideal candidates will have a minimum of two years in customer success, fluent in English and Italian, with excellent communication skills. Remote working is encouraged, with the opportunity for flexible hours and a competitive salary. Training and a customizable perks package are provided.