Jobs in Saint John, Canada

Job summary

A leading educational service provider is seeking an Educational Case Manager to manage virtual tutoring services and support operations. The candidate should have strong communication skills, a Bachelor's Degree, and experience in a virtual team environment. Responsibilities include managing instructor schedules, tracking student progress, and providing customer service. The role is fully remote and requires the ability to engage with students and families effectively.

Benefits

Qualifications

• Proven ability to manage multiple responsibilities successfully.
• Ability to engage and build trust in virtual relationships.
• 2-3 years of experience in a progressive role, preferably in a virtual setting.

Responsibilities

• Conduct intakes with families/students and coordinate instructors.
• Manage class schedules and virtual tutoring sessions.
• Monitor students’ academic progress and provide customer service.