Remote Education Case Manager – Student Tutoring Ops, PTO

Tutor Me Education; British Columbia; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading educational service provider is seeking an Educational Case Manager to manage virtual tutoring services and support operations. The candidate should have strong communication skills, a Bachelor's Degree, and experience in a virtual team environment. Responsibilities include managing instructor schedules, tracking student progress, and providing customer service. The role is fully remote and requires the ability to engage with students and families effectively.

Benefits

Paid Time Off (PTO)

Qualifications

• Proven ability to manage multiple responsibilities successfully.
• Ability to engage and build trust in virtual relationships.
• 2-3 years of experience in a progressive role, preferably in a virtual setting.

Responsibilities

• Conduct intakes with families/students and coordinate instructors.
• Manage class schedules and virtual tutoring sessions.
• Monitor students’ academic progress and provide customer service.

Skills

Time management

Effective communication

Organizational skills

Ability to manage relationships

Learning agility

Team collaboration

Education

Bachelor’s Degree

Tools

Microsoft Office

Google applications

Job description

A leading educational service provider is seeking an Educational Case Manager to manage virtual tutoring services and support operations. The candidate should have strong communication skills, a Bachelor's Degree, and experience in a virtual team environment. Responsibilities include managing instructor schedules, tracking student progress, and providing customer service. The role is fully remote and requires the ability to engage with students and families effectively.