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Seasonal Customer Support Specialist
Job summary
A retail company is seeking a Customer Support Specialist to provide exceptional service to customers through various channels like phone, email, and chat. Candidates should have customer service experience, flexibility for varying schedules, and the ability to work from home. Key responsibilities include resolving issues and managing orders. This role is perfect for self-motivated individuals who can create a dedicated workspace.
Qualifications
- Previous experience in a customer service environment is preferred.
- Flexibility to work varying schedules, including weekends.
- Ability to work from home in a quiet, dedicated space.
Responsibilities
- Provide outstanding service to customers via phone, email, and chat.
- Act as an advocate for customers, identifying and resolving issues effectively.
- Place orders and answer questions about products and services.
Skills
A company is looking for a Customer Support Specialist.
- Provide outstanding service to customers via phone, email, and chat
- Act as an advocate for customers, identifying and resolving issues effectively
- Place orders and answer questions about products and services
- Previous experience in a customer service environment is preferred
- Flexibility to work varying schedules, including weekends
- Ability to work from home in a quiet, dedicated space
- Must provide own computer, reliable high-speed internet, and a headset
- Video capabilities for meetings and training sessions are required
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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