Seasonal Customer Support Specialist

UncommonGoods, LLC; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

A retail company is seeking a Customer Support Specialist to provide exceptional service to customers through various channels like phone, email, and chat. Candidates should have customer service experience, flexibility for varying schedules, and the ability to work from home. Key responsibilities include resolving issues and managing orders. This role is perfect for self-motivated individuals who can create a dedicated workspace.

Qualifications

• Previous experience in a customer service environment is preferred.
• Flexibility to work varying schedules, including weekends.
• Ability to work from home in a quiet, dedicated space.

Responsibilities

• Provide outstanding service to customers via phone, email, and chat.
• Act as an advocate for customers, identifying and resolving issues effectively.
• Place orders and answer questions about products and services.

Skills

Customer service experience

Flexibility in schedule

Effective communication

Job description

A company is looking for a Customer Support Specialist.

Key Responsibilities

• Provide outstanding service to customers via phone, email, and chat
• Act as an advocate for customers, identifying and resolving issues effectively
• Place orders and answer questions about products and services

Required Qualifications

• Previous experience in a customer service environment is preferred
• Flexibility to work varying schedules, including weekends
• Ability to work from home in a quiet, dedicated space
• Must provide own computer, reliable high-speed internet, and a headset
• Video capabilities for meetings and training sessions are required