Transportation Claims Resolution Specialist: APD

Remote Jobs; Atlanta (GA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading insurtech company is seeking a Claims Adjuster in Atlanta, Georgia. This role involves providing high-quality service to policyholders, managing claims, and ensuring compliance with regulations. Candidates should have 3+ years of experience in transportation claims adjusting, strong analytical skills, and a customer-focused approach. Opportunities for remote work and professional development are included in the offerings.

Benefits

Competitive health insurance

401(k) retirement plan

Generous PTO policy

Quality technology equipment

Qualifications

• Minimum of 3 years of experience in transportation claims adjusting.
• Active adjuster license(s) with willingness to obtain all required licenses within 45 days.
• Knowledge of state regulations, policy provisions, and standard operating procedures.

Responsibilities

• Provide prompt, courteous, and high-quality customer service to policyholders and claimants.
• Gather necessary information to initiate claims and explain policy coverage and procedures.
• Manage an inventory of claims, establishing reserves and adjusting as necessary.

Skills

Customer service

Analytical skills

Negotiation

Education

Bachelor's degree

Job description

Employer Industry: Insurtech

Why consider this job opportunity:

• Competitive health insurance package with nationwide coverage, including vision and dental
• 401(k) retirement plan with employer matching
• Generous PTO policy to ensure employee well-being and work-life balance
• Opportunity to work remotely with regular corporate retreats for team building and culture reinforcement
• Access to quality technology equipment, including an Apple laptop and large second monitor

What to Expect (Job Responsibilities):

• Provide prompt, courteous, and high-quality customer service to policyholders and claimants
• Gather necessary information to initiate claims and explain policy coverage and procedures
• Manage an inventory of claims, establishing reserves and adjusting as necessary
• Coordinate vehicle repairs and assist with rental reimbursements
• Communicate with involved parties to negotiate settlements within approved payment authority

What is Required (Qualifications):

• Bachelor's degree preferred, but not mandatory with relevant experience
• Minimum of 3 years of experience in transportation claims adjusting
• Active adjuster license(s) with willingness to obtain all required licenses within 45 days
• Knowledge of state regulations, policy provisions, and standard operating procedures
• Strong analytical skills to evaluate complex data and make sound decisions

How to Stand Out (Preferred Qualifications):

• Experience in rideshare, first-party comp and collision, third-party property damage, or total loss adjusting
• Commercial experience in claims adjusting
• Curiosity and motivation for problem-solving and questioning the status quo
• Desire for continuous professional development and learning opportunities
• Willingness to travel for client and claims needs