Jobs in Edmonton, Canada
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Customer Service Rep – Remote (Automotive, Bilingual: English / French)
Résumé du poste
A leading customer service provider in Ottawa is seeking bilingual representatives to provide outstanding support and solutions to customers. The role offers remote work flexibility, competitive pay of up to $25 per hour, and ample growth opportunities as 80% of managers are promoted from within the organization. Ideal candidates will be fluent in French and English, with a commitment to delivering excellent customer service.
Prestations
Qualifications
- Must be fluent in both French and English.
- Minimum of 1 year of customer service experience.
- Quiet, distraction-free environment to work from home.
Responsabilités
- Provide inbound customer support using a call flow guide.
- Assist customers in resolving basic technical issues.
- Track, document, and retrieve information in databases.
- Offer additional products/services to enhance customer experience.
- Deliver expert customer experiences with a positive attitude.
Connaissances
Formation
Employer Industry: Automotive Customer Service
Why consider this job opportunity:
- Salary up to $25 per hour, with performance-based incentives
- Opportunity for career advancement and growth within the organization, with 80% of managers promoted from within
- Work remotely from the comfort of your home
- Comprehensive benefits including medical, dental, and vision insurance, as well as paid time off and holidays
- Access to diverse networking opportunities and wellness programs
- Continuous training and mentorship programs to support personal and professional development
- Provide inbound customer support using a call flow guide in the customer’s preferred language
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services to enhance the customer experience
- Deliver expert customer experiences with a positive attitude
- Must be fluent in both French and English
- Minimum of 1 year of customer service experience
- High school diploma or GED required
- A quiet, distraction-free environment to work from home
- Strong computer navigation skills and a desire to learn new technologies
- Experience in a fast-paced customer service environment
- Ability to multitask effectively
- Familiarity with technical troubleshooting for basic issues
- Previous work-from-home experience
- A desktop or laptop suitable for performing online tasks
#Automotive #CustomerService #RemoteWork #CareerGrowth #BilingualJobs
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.