Jobs in Burnaby, Canada

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

EAP Clinical Counselor

(Social Worker, Psychotherapist or Psychologist)

Remote Opportunity - Province of Quebec

Permanent, Full-Time or Part-Time

Our team and what we'll accomplish together

Our EAP team, endowed with incredible expertise, works with a diverse clientele facing various issues. In a remote work setting, each member enjoys great autonomy while receiving peer support and clinical backing from their supervisor. We foster a multidisciplinary environment with open exchanges between colleagues, emphasizing diversity and inclusion for all team members.

What you'll do

As an EAP Clinical Counselor at TELUS Health, you will play a crucial role in providing counseling services by phone and video to clients of our Employee Assistance Program (EAP) at TELUS Health.

Our dynamic and caring multidisciplinary team stands out for its incredible expertise and generosity in sharing knowledge. You will work with a varied clientele presenting diverse issues, enriching your professional experience and allowing you to develop your skills. Additionally, you will benefit from the constant support of supervisors available as needed and the ability to easily collaborate with your colleagues via Teams chat.

Join us to make a significant difference in the lives of our clients while thriving in a stimulating and collaborative work environment.

How You Will Make a Difference:

• Provide short-term counseling (3 to 6 sessions) to a diverse clientele by phone and video.
• Manage a varied workload, adapted to different types of clients and consultation reasons.
• Ensure administrative follow-up of files using simple clinical models, facilitating note-taking.

What you bring:

The ideal candidate is proactive, resourceful, and organized. They enjoy versatility and can manage multiple tasks simultaneously with efficiency. Structured in their approach, they know how to prioritize responsibilities and maintain a high level of performance in all activities.

• Master's or Doctorate in counseling, psychology, social work, sexology, psychoeducation, or a related field.
• Member in good standing of the professional order in Quebec corresponding to psychologist, psychotherapist or social worker.
• Minimum of five years of clinical experience.
• Have a confidential workspace at home.
• Ability to set short-term goals and use a solution-oriented approach.
• Good knowledge of community resources.
• French required; bilingualism is an asset.

Why Join TELUS Health:

• Work-life balance:Regular work schedule from Monday to Friday.
• Social benefits:Coverage from day one to meet your individual and family needs.
• Retirement plan:To help you achieve your financial goals.
• Vacation and well-being:Four weeks of vacation and 3 Well-Being Days.
• Professional membership:Annual reimbursement of $300 for your professional order membership.
• Professional development:Clinical supervision and paid training leave.
• Community engagement:One day of volunteer work per year to support a cause you care about.
• Positive work environment:Support for diversity and inclusion.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.