Deckers Brands Field Experience Representative, Toronto

Deckers Brands; Canada; Remote; CAD 50,000 - 65,000; Full time

Job summary

A leading footwear company is seeking a Field Experience Representative in Toronto. This role focuses on engaging local communities and increasing brand awareness through training and support at retail events. Candidates should possess excellent communication skills, a bachelor's degree, and relevant experience in customer service or promotional events. Competitive pay and benefits are offered, supporting personal and professional growth.

Benefits

Competitive Pay and Bonuses

Financial Planning and well-being

Time away from work

Extras, discounts and perks

Growth and Development

Health and Wellness

Qualifications

• Experience working at promotional events.
• Experience with one-on-one service and selling of technical running footwear.
• Familiarity with all products offered by HOKA.
• Valid Driver's License and clean driving record.

Responsibilities

• Develop and maintain effective relationships with peers and retail staff.
• Plan weekly schedules in conjunction with sales representatives.
• Generate excitement and teach retail staff about products.
• Work at consumer events to build awareness and stimulate sales.

Skills

Effective communication

Proactiveness

Relationship building

Consumer focus

Education

Bachelor's degree

Tools

Microsoft Outlook

Job description

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.

Job Title

Field Experience Representative, Toronto

Reports to

Sr. Manager, Field Experience Team, HOKA

Location

Toronto, Canada (Field-Remote)

The Role

The Field Experience Representative is a proactive self-starter with a passion for connecting with local communities and increasing brand awareness. They will support the HOKA Brand by training retail staff, engaging consumers at events, activations, and expos, and providing marketing support throughout their territory. A strong candidate for this role is organized, motivated, and able to establish lasting relationships.

We celebrate diversity

We celebrate diversity—of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can come as they are. We believe that when we bring our different perspectives to work, we are truly better together.

Your Impact

The primary functions of this role include but are not limited to:

• Developing and maintaining productive, effective, and professional relationships with peers, superiors, sales representatives, and retail store sales staff
• Planning effective schedules for each week, in conjunction with sales reps in territory and office personnel
• Interacting with retail sales staff, generating excitement, teaching them about the brands, products, sales techniques, and answering questions
• Working at consumer events (to demonstrate products, build consumer awareness, and stimulate try‑on and sales)

Who You Are

• Able to exercise good judgment, show initiative, and be proactive
• Able to travel throughout their territory and manage a fluid work environment
• An effective and efficient communicator
• Able to work with a variety of people and be consumer-focused

We’d love to hear from people with

• Bachelor’s degree preferred
• Experience working at promotional events
• Experience with one‑on‑one service, fitting, and selling of technical running footwear
• Familiarity with all products offered by HOKA
• Proficient in Microsoft Applications, especially Outlook
• Valid Driver’s License and clean driving record, based on report from Deckers’ insurance provider

What We'll Give You

• Competitive Pay and Bonuses – We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• Financial Planning and wellbeing – No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses and invest in the future.
• Time away from work – Sometimes we need time away to be with family, focus on our health or just simply recharge. Our plans support our employees’ needs to get out, get healthy and come back stronger than ever.
• Extras, discounts and perks – Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community‑based programs, we offer a variety of cool extras.
• Growth and Development – Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
• Health and Wellness – There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle.

Equal Employment Opportunity

Equal Employment Opportunity: Diversity and inclusion are key to our success. We are proud to be an equal‑opportunity employer, and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all the other beautiful parts of your identity.