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Senior Coordinator, Corporate Services

Montréal, Quebec

The Nesto Group is on a mission to offer a positive, empowering, and transparent property financing experience simplified from start to finish. We are a team of technology experts, skilled and caring mortgage specialists, and a diverse marketing team all working towards a common goal: Leading Change in the Mortgage Industry. We are very collaborative and fortunate to have a multidisciplinary team that brings a variety of perspectives.

• Our clients love our positive, empowering, and transparent mortgage financing experience.
• Our 4.5-star Google reviews talk by themselves! We won the 2023 & 2024 CLA Lender of the Year award, recognizing our excellence in lending services.
• We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet.
• Our highly skilled, diverse, and collaborative team makes everything possible!
• Our Mortgage Cloud platform gives financial institutions full access to nesto’s proprietary technology, powering a better client experience, from start to finish.

We’re looking for a personable and professional Corporate Services Coordinator to support our growing Montreal and Quebec City teams. The coordinator is responsible for creating a positive first impression and superior customer experience when greeting visitors to the office and communicating with customers over the telephone. In this role, you will provide timely and proficient office administrative support to numerous departments, functional groups, and our management team. The ideal candidate will bring strong administrative skills, attention to detail, and a collaborative mindset.

• Create a positive and welcoming first impression for visitors and new employees.
• Greet guests, deliver excellent customer service (in person and by phone), and direct calls as needed.
• Maintain strong communication with the Corporate Services team across Canada.
• Support employee onboarding and offboarding, including coordinating new hire setup and contributing ideas to enhance the employee experience and strengthen corporate culture.
• Manage the operational needs of both the Montreal and Quebec City office locations.
• Oversee office equipment, kitchen areas, and vendor relationships: obtain quotes, coordinate service calls, monitor and restock supplies, and address cleaning and maintenance needs.
• Prepare meeting rooms for client visits and internal events, coordinate room bookings, and assist with technology setup (conference calls, Google Live Streams, HDMI connections, etc.).
• Play an active role in planning and coordinating industry and corporate networking events, including hotel bookings, room reservations, catering, invitations, and on-site logistics.
• Participate in internal committees such as the Joint Health and Safety Committee and the Social Committee to support company programs and initiatives.
• Assist with document preparation, data entry, and file management.
• Manage courier services, organize mail distribution, and support document delivery.
• Provide general administrative support to the Chief of Staff in support of the CEO.

• Bilingual in French and English, spoken and written
• 4+ years of experience in office administration, hospitality, or customer service in a fast-paced environment
• Embody Nesto’s values: transparency, empathy, urgency, honesty, ambition, ownership, and enjoyment of collaboration
• Strong attention to detail and exceptional verbal and written communication skills
• Creative problem-solver who works autonomously
• Excellent interpersonal skills, confidentiality, and sound judgment
• Skilled at prioritizing multiple tasks, delivering high-quality results, and going the extra mile
• Proactive, takes initiative, and thrives independently and in a team environment
• Genuine interest in event and meeting coordination, with a passion for creating seamless experiences
• Tech-savvy, proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Eager to learn, grow, and take on new responsibilities
• Holds or is completing a degree, diploma, or certificate in office administration (strong asset)

• Contribute directly to shaping the experience that modernizes the Canadian mortgage industry
• Take advantage of nesto's employee mortgage program that provides our employees with exclusive, preferred low rates
• Benefit from a generous time-off policy including 4 weeks vacation per year
• Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service, for you and your family
• Access to an annual health and wellness budget

At Nesto group, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.