Sales Coordinator - Courtyard by Marriott Edmonton Downtown

Tapestry Conshohocken; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading hotel chain is seeking a dedicated Sales Coordinator in Edmonton. This full-time position requires a service-oriented individual who excels in communication and time management. The Sales Coordinator will support the Sales and Catering department, managing group and catering business to ensure customer satisfaction. Compensation ranges from $35,965 to $44,955 annually, with additional benefits such as medical, dental, and retirement plans. Apply now to join a diverse and inclusive team.

Benefits

Medical, dental, vision plans

Life insurance

Tuition assistance

Discounted room rates

Career advancement opportunities

Qualifications

• Service-oriented and passionate about customer satisfaction.
• Excellent time management and organizational skills.
• Ability to communicate effectively with internal and external partners.

Responsibilities

• Serve as the first contact for incoming sales calls.
• Assist with managing room blocks and event details.
• Track event particulars during all phases.

Skills

Service-oriented

Attention to detail

Time management

Proactive planning

Communication

Tools

Delphi

CI/TY

PMS

Job description

Posting Details

Posted on December 23, 2025

Locations

Courtyard by Marriott Edmonton
One Thorton Court, 99 Street & Jasper Ave,
Edmonton, AB T5J2E7, CAN

On-site | Sales & Marketing | Full-Time

Requisition #: SALES056912

Description

We are hiring a Sales Coordinator. The ideal candidate is a service‑oriented, motivated, passionate and collaborative individual. A team player with a keen eye for detail who will support the Sales and Catering department in managing group and catering business. This position is designed to provide the highest level of customer satisfaction and support to external clients and internal partners, serving as a liaison between the Sales and Catering team members, the Event Management team, and other departments at the hotel.

Key Responsibilities

• Serve as the first point of contact for incoming sales calls and respond promptly and professionally to all internal partners and external customers.
• Maintain excellent time management, self‑motivation, and proactive planning while staying organizationally savvy with a keen focus on detail.
• Assist with the management of room blocks, select reporting, client notification of key dates (cut‑off, payment schedule deadlines), group resumes, event orders and BEOs, billing details, and other integral administrative aspects of booking or execution of groups and events; complete sales activities monthly.
• Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group during pre‑event, main event, and post‑event phases.
• Gain knowledge of the hotel’s food and beverage products, pricing, presentation, and learn about the hotel’s function space, audio‑visual, and any other details related to group and event success.
• Learn and use digital sales systems and conceptual sales processes (e.g., Delphi, CI/TY, PMS, sales call process) and understand the hotel’s sales strategies (rates, fees, budgeted goals); implement these tools and resources to accomplish individual and team goals efficiently.
• Participate in and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.

Compensation

$35,965 – $44,955 per year (Bonus Eligible)

Benefits (Full‑Time Associates Only)

We offer competitive wages and a comprehensive benefits package, including medical, dental, vision plans; life insurance; short‑term/long‑term disability; retirement program; tuition assistance; discounted room rates at Concord managed hotels; and opportunities for training, development, and career advancement.

Why Concord?

Our culture is built on the five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to hire the best associates and support personal development inside and outside the workplace, valuing work‑life balance, diversity, and customer service excellence.

We are a proud EEO employer M/F/D/V and maintain a drug‑free workplace.