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In-Person Service Advocate – Public Service Impact
Résumé du poste
A public service organization in British Columbia is seeking a Customer Service Representative to provide exceptional service in-person, by phone, and online. Candidates should have Grade 12 or equivalent, and experience in inclusive customer service in a dynamic environment. This role involves data entry and processing payments, with a commitment to delivering 'Service with Heart'. Opportunities are available in various locations including 100 Mile House.
Prestations
Qualifications
- Experience providing inclusive customer service to a diverse clientele.
- Experience delivering service excellence in a high‑volume environment.
- Experience using digital applications/databases for information management.
Responsabilités
- Assist customers in-person, by phone, and through digital channels.
- Perform data entry and process payments according to guidelines.
- Deliver inclusive service that positively impacts the community.
Connaissances
Formation
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.