Receptionist

Steve Marshall Group; Abbotsford; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local automotive dealership is seeking a Temporary Receptionist for maternity leave coverage in Abbotsford. The role starts part-time at approximately 24 hours per week, transitioning to full-time. Responsibilities include greeting customers, handling calls and administrative tasks in a fast-paced environment. Candidates should have a high school diploma, customer service experience, and strong communication skills. This position supports a friendly, inclusive workplace.

Qualifications

• Previous experience in a receptionist, administrative, or customer service role.
• Ability to work in a fast-paced, dynamic environment.
• Maintaining confidentiality of customer and dealership information.

Responsibilities

• Greet and welcome customers, clients, vendors, and staff.
• Answer, screen, and route incoming phone calls and emails.
• Assist with administrative tasks such as filing, data entry, and document preparation.

Skills

Excellent verbal and written communication skills

Strong organizational and multitasking abilities

Professional appearance and demeanor

Education

High school diploma or equivalent

Post-secondary education

Tools

Microsoft Office Suite

Dealership management software

Job description

Temporary Receptionist (Maternity Leave Coverage)
This role will begin on a part-time basis (approximately 24 hours per week) during the training period, and will transition to full-time hours in May/June. Full-time hours will continue for the remainder of the maternity leave coverage.

At Abbotsford Nissan, we’re all about people - our customers, our community, and our team. We’ve built strong relationships across the Fraser Valley by delivering exceptional service and a friendly, low-pressure environment.

Our culture blends professionalism with approachability. We work hard, have fun, and take pride in seeing our team members grow their skills and careers. If you’re passionate about the automotive industry and customer service, Abbotsford Nissan is where you can make a lasting impact.

Role Summary

The Receptionist plays a key role in creating a positive first impression for customers and visitors. This position manages the front desk, answers phones, supports customer interactions, and assists with general administrative tasks in a fast-paced automotive environment. The ideal candidate is professional, courteous, and able to handle multiple priorities while supporting dealership operations.

Key Responsibilities

• Greet and welcome customers, clients, vendors, and staff in a professional and friendly manner.
• Answer, screen, and route incoming phone calls and emails promptly and courteously.
• Direct customers to the appropriate departments (Sales, Service, Parts, or Finance) and ensure they are attended to promptly.
• Assist with administrative tasks such as filing, data entry, document preparation, and scanning contracts or work orders.
• Receive and process incoming and outgoing mail, packages, and deliveries.
• Maintain an organized and professional reception area that reflects the dealership’s brand.
• Assist Sales, Service, and Parts departments as needed with administrative support or customer follow-up.
• Maintain confidentiality of customer, employee, and dealership information.
• Monitor and manage customer waiting areas, including refreshments and communication updates.

Qualifications & Requirements

• High school diploma or equivalent required; post-secondary education an asset.
• Previous experience in a receptionist, administrative, or customer service role, preferably in a dealership or retail environment.
• Proficiency with Microsoft Office Suite and dealership management software (DMS) an asset.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor suitable for customer-facing role.
• Ability to work in a fast-paced, dynamic environment while maintaining attention to detail.

If you believe you’d be a great fit for this role and our team, we’d love to hear from you! Please submit your resume for consideration. We sincerely thank all applicants for their interest — however, only those selected for an interview will be contacted.

We are proud to be an equal opportunity employer committed to creating a workplace that is welcoming, inclusive, and respectful. All employment decisions — including recruitment, hiring, training, promotion, and compensation — are made without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law.

We believe diversity and inclusion make our team stronger, and we’re dedicated to fostering an environment where every employee feels valued, supported, and empowered to succeed.

If you require an accommodation during the selection process, please let us know. We will work with you to ensure your needs are met in accordance with applicable laws.