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Jobs at Servicenow in Brazil

Principal Customer Success Executive- Federal

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Principal Platform Architect- Federal

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Principal Machine Learning Developer

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Client Director - Financial Services

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Principal Engagement Manager

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Principal Engagement Manager

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Sr Customer Success Manager - Public Sector

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Principal Customer Success Executive- French Speaking, Various Industries

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Senior Business Process Consultant (ITAM Expert)

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Advisory Solution Consultant

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CAD 120,000 - 160,000
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CAD 100,000 - 140,000
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Sr. Technical Consultant, Core Business Transformation Solutions

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CAD 80,000 - 110,000
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Principal Customer Success Executive- Federal
ServiceNow
Ottawa
Remote
CAD 120,000 - 160,000
Full time
Yesterday
Be an early applicant

Job summary

A leading technology company is seeking an experienced professional to lead customer transformations. This role involves collaborating with senior leaders, managing complex projects, and mentoring teams. The ideal candidate has at least 15 years in client-facing roles, holds Canadian citizenship or residency, and possesses Project Management experience. Remote work flexibility and significant bonus potential are offered.

Benefits

Competitive salary
Significant potential for bonuses
Career advancement opportunities
Flexible work hours

Qualifications

  • Minimum of 15 years in client-facing roles focused on account management, consulting, or transformation leadership.
  • Significant experience collaborating with senior IT and business leaders to translate corporate strategy into ServiceNow technology applications.
  • Project management experience required.

Responsibilities

  • Lead high-complexity transformations for major customers.
  • Identify professional services pipeline opportunities.
  • Collaborate with Impact team members to create executive-ready narratives.
  • Shape customer organizational strategy by identifying trends.
  • Establish relationships with ServiceNow leaders and mentor Customer Success resources.

Skills

Account management
Consulting
Transformation leadership
Collaboration

Education

Canadian citizenship or permanent residency
Canadian Secret Security Clearance
PMP certification (preferred)
Job description
Overview

Why consider this job opportunity:

  • Competitive salary with significant potential for bonuses
  • Opportunity for career advancement and growth within the organization
  • Work remotely with flexibility in work hours
  • Engage with senior executives to drive strategic business transformations
  • Collaborative and innovative company culture that values employee contributions
  • Chance to influence product evolution based on customer insights
Responsibilities
  • Lead high-complexity transformations for major customers, ensuring alignment with governance frameworks and organizational priorities
  • Identify professional services pipeline opportunities and provide pre-sales support as needed
  • Collaborate with Impact team members to create executive-ready narratives based on customer insights
  • Shape customer organizational strategy by identifying trends and aligning delivery approaches with market demands
  • Establish relationships with ServiceNow leaders and mentor Customer Success resources on transformation best practices
Qualifications
  • Canadian citizenship or permanent residency and reside in Ottawa or nearby area
  • Canadian Secret Security Clearance
  • Minimum of 15 years in client-facing roles focused on account management, consulting, or transformation leadership
  • Significant experience collaborating with senior IT and business leaders to translate corporate strategy into ServiceNow technology applications
  • Project management experience required; PMP preferred
Preferred Qualifications
  • Experience in leveraging AI in work processes, decision-making, or problem-solving
  • Proven track record of influencing senior stakeholders and driving strategic outcomes in executive-level roles
  • Experience in critical subject areas such as IT Strategy, IT Operations, and Project Management

#CloudComputing #ITServices #CustomerSuccess #RemoteWork #CareerGrowth #AIIntegration

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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