Customer Support jobs in Brazil

Closing Date : February 21, 2025

Teck is a leading Canadian resource company focused on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love.

Reporting to the Manager, Enterprise Architecture, the Solution Architect will collaborate with business sponsors, project managers, domain experts and business analysts to develop solution designs for various project initiatives. The ideal candidate will have a background in designing infrastructure solutions across technology domains including network services, server, data and cyber security in both on-premises and cloud environments. The Solution Architect will be responsible for ensuring the final design package addresses the needs of business and operational partners while aligning strategic objectives, governing principles, and existing technology standards.

Responsibilities

• Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures

Solution Design :

• Build detailed solution architecture to support project initiatives in alignment with business and strategic goals, operational requirements and project scope, timelines, and budget
• Collaborate with domain experts (SME) to ensure solution details meet current state standards and objectives while supporting future state goals
• Create and propose technology standards, patterns or blueprints in support of practice efficiency and portfolio management goals
• Evaluate current technology against business and technology requirements and provide fit-for-use technology recommendations
• Review proposed architecture with key partners at the Architecture Review Board (ARB)
• Develop and implement architecture solution standards and practices to mature practice capabilities, develop and define design standards and enable process efficiency
• Collaborate with technology partners to create and document practice standards
• Provide reference architectures to promote reusability
• Identify areas for improvement across all architecture domains
• Provide leadership to establish and actively participate in the Architecture Community of Practice (ACoP)
• Promote continual improvement of solutions architecture practice

Qualifications

• Bachelor’s degree in applied sciences (Engineering, Systems Design, Information Technology and Computer Science) or Business
• 8+ years of experience in information or operational technology design or senior architect roles, including hands-on experience in IT / OT architecture, supporting technology planning, or maturing technology services
• Proficiency in provisioning and implementing technology in cloud, on-premises and hybrid configuration models. Ability to craft and integrate complex systems, ensuring they are scalable, secure and efficient
• Strong analytical and problem-solving skills, with the ability to assess complex systems, processes and integrations and formulate actionable plans and effective solutions
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical partners

Why Join Us?

At Teck, we offer more than just a job – we provide a pathway to personal and professional enrichment. With captivating projects set against stunning backdrops, a culture of inclusivity and collaboration, and boundless opportunities to learn and grow, joining us means embracing a fulfilling and dynamic career adventure.

The actual wage rate offered is determined based on the successful candidate’s relevant experience, skills, and competencies and considers internal equity.

About Teck

At Teck, we value diversity. Our teams work collaboratively and respect each person’s unique perspective and contribution.

Teck is one of Canada's leading mining companies, focused on providing products that are essential to building a better quality of life for people around the globe. Our commitment to our people is why Teck has been named one of Canada’s Top 100 Employers for seven consecutive years, listed as one of Canada's Top Employers for Young People and named to the 2024 Bloomberg Gender-Equality Index. The pursuit of sustainability guides Teck's approach to business and we are proud to be recognized as one of the 2024 Global 100 Most Sustainable Corporations by Corporate Knights.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.