4,231

Customer Support jobs in Canada

Senior Client Services Manager, 24/7 SaaS Support

Global Relay

Vancouver
On-site
CAD 100,000 - 130,000
30+ days ago
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Responsable Service Client & Location d'Équipement

Aventures Kiamika

Rivière-Rouge
On-site
CAD 30,000 - 60,000
30+ days ago

Customer Care Representative

Sonova

Guelph
On-site
CAD 60,000 - 80,000
30+ days ago

Eyewear Sales Pro — Frame Fitting & Customer Care

Luxottica

Vaughan
On-site
CAD 40,000 - 50,000
30+ days ago

Cashier: Customer Care with Store Discount & Profit Sharing

Giant Tiger

Windsor
On-site
< CAD 30,000
30+ days ago
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Customer Service Representative - Speedy Glass

Belron Canada

Campbell River
On-site
CAD 30,000 - 60,000
30+ days ago

Beauty Specialist — Inspire Skincare & Customer Care

Shoppers Drug Mart

Richmond Hill
On-site
CAD 35,000 - 45,000
30+ days ago

Client Services Manager

Fintel Connect

Vancouver
On-site
CAD 70,000 - 90,000
30+ days ago
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Conseiller clientèle — Clinique LASIK (CDI, Avantages)

Vision Group

Laval
On-site
CAD 40,000 - 50,000
30+ days ago

Remote Benefits Representative — Customer Care & Growth

American Income Life Insurance Company

Calgary
Remote
CAD 40,000 - 55,000
30+ days ago

Représentant service à la clientèle

Structube

Quebec
On-site
CAD 35,000 - 50,000
30+ days ago

Remote Inside Sales Pro: Grow Merchant Relationships

Financeit

Toronto
Hybrid
CAD 45,000 - 65,000
30+ days ago

Customer Care Pro — 95% CSAT & Rapid Resolutions

Lever Test 11

Alberta
On-site
< CAD 10,000,000
30+ days ago

Remote Inside Sales – Insurance & Benefits Advisor

AO Globe Life - Simonne LeBlanc

Hamilton
Remote
CAD 30,000 - 60,000
30+ days ago

Produce Stock & Customer Service Associate - Flexible Hours

Loblaw Companies Limited

Winnipeg
On-site
CAD 30,000 - 60,000
30+ days ago

Épicerie — Spécialiste Service Client & Rayon

Loblaw Companies Limited

Saint-Michel-des-Saints
On-site
CAD 60,000 - 80,000
30+ days ago

Bilingual Banking Advisor — Client Solutions

RBC

Montreal
On-site
CAD 50,000 - 70,000
30+ days ago

Customer Service Champion — Flexible Hours & Impact

Las Vegas Petroleum

Quebec
On-site
CAD 30,000 - 40,000
30+ days ago

Remote Inside Sales Pro: Uncapped Earnings & Growth

ForgeFit

Barrie
Remote
CAD 60,000 - 80,000
30+ days ago

Senior Insurance Risk Advisor | Client Strategy Leader

DGA Careers

Calgary
On-site
CAD 80,000 - 100,000
30+ days ago

Remote Inside Sales Pro: Uncapped Earnings & Growth

ForgeFit

Halifax
Remote
CAD 69,000 - 97,000
30+ days ago

Collections & Customer Care Specialist

Bill Gosling Outsourcing

Barrie
On-site
USD 24,000 - 40,000
30+ days ago

Remote Insurance Inside Sales — Flexible Hours

AO Globe Life - Simonne LeBlanc

Burnaby
Remote
CAD 60,000 - 80,000
30+ days ago

Pharmacy Assistant — Fast-Paced Retail & Customer Care

Loblaw Companies Limited

City of Moncton
On-site
CAD 40,000 - 55,000
30+ days ago

Aerospace Customer Care Specialist (18-Month Term)

StandardAero

Winnipeg
On-site
CAD 40,000 - 60,000
30+ days ago

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Senior Client Services Manager, 24/7 SaaS Support
Global Relay
Vancouver
On-site
CAD 100,000 - 130,000
Full time
30+ days ago

Job summary

A leading technology firm in Vancouver is seeking a Manager for its Client Services team. You will lead a group of technical support experts in a fast-paced environment, enhancing client experiences and resolving escalations. Candidates should have 10 years of SaaS support experience, with proven leadership skills and technical problem-solving abilities. This fully in-office role offers a competitive salary and a comprehensive benefits package.

Benefits

Comprehensive health benefits
Paid sick days
Corporate bonuses
RRSP matching program
Subsidized meal program

Qualifications

  • 10 years of SaaS support experience in a client-facing role.
  • At least 5 years of progressive leadership experience within a support organization.
  • Exceptional communication and collaboration skills.

Responsibilities

  • Lead a team responsible for technical support and customer satisfaction.
  • Conduct weekly performance assessments and mentor team members.
  • Manage staffing plans and work scheduling.

Skills

Strong communication skills
Leadership
Technical problem-solving
Adaptability
Prioritization

Education

Undergraduate degree
Job description
A leading technology firm in Vancouver is seeking a Manager for its Client Services team. You will lead a group of technical support experts in a fast-paced environment, enhancing client experiences and resolving escalations. Candidates should have 10 years of SaaS support experience, with proven leadership skills and technical problem-solving abilities. This fully in-office role offers a competitive salary and a comprehensive benefits package.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.