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Field Service Technician
Job summary
A prominent generator service provider in Peel Region, Mississauga is seeking a Generator Field Service Technician. The ideal candidate will have at least 3 years of relevant experience, strong electrical skills, and exceptional customer service abilities. This role requires flexibility for on-call duties, physical labor, and occasional travel. Join our team to make a direct impact on our customers' operations and success.
Qualifications
- Minimum 3 years’ experience as a generator field service technician.
- A valid ON driver's license in good standing is required.
- Comfortable using MS Office suite including Outlook.
Responsibilities
- Perform emergency service, preventative maintenance, repairs on customer generators.
- Test and verify electrical component operations.
- Build strong customer relationships through professional communication.
Skills
Education
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- Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
- Test, measure, and verify electrical component operations, including energized components and electrical fields.
- Program, test, and connect transfer switches.
- Program, test, and trouble shoot both generators set and synchronizing controls system.
- Conduct startups and load bank tests as required.
- Operate / diagnose engine driven gensets powered by diesel or natural gas.
- Build strong customer relationships by engaging in positive, professional communications.
- Maintain all company tools and materials, including an accurate inventory of parts.
- Communicate with the Supervisor on all aspects of service.
- Complete required service and equipment performance reports as required.
- Minimum 3 years’ experience as a generator field service technician.
- College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
- A valid ON driver's license in good standing.
- Working knowledge of D/C and A/C electrical systems.
- Mechanical, engine, and electrical trouble shooting skills.
- Superior customer service skills and track record.
- Professional verbal and written communication skills.
- Comfortable using MS Office suite including Outlook suite.
- The ability to work efficiently with minimal supervision.
- After hours On-Call – Required
- Heavy lifting and physical exertion is required
- Ability to work irregular hours / overtime
- Full time position plus approved OT
- Willing to work locally and throughout the Province of Ontario
- Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.